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Customer Support Associate with 8+ years in financial transactions, customer service, and digital ma
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Highly motivated and adaptable professional with a background in cash processing and promotions. Proven ability to handle complex financial transactions, ensure compliance with security protocols, and drive product engagement through effective customer interaction. Equipped with strong interpersonal skills and a commitment to continuous learning, including a recent digital marketing qualification.
Ndamase Secondary School
Matriculant (Grade 12)
June 1, 2010 – May 31, 2010
SBV Services {Pty} Ltd
Cash Processor
January 1, 2018 – Present
India
Smollan
Promoter
January 1, 2015 – December 31, 2015
India
Digital Marketing Course
Unknown
January 1, 2024 – Present
Cultural Fit Analysis
The candidate's experience in roles requiring adherence to strict protocols (Cash Processor) and direct customer engagement (Promoter) suggests a strong appreciation for structured environments and customer-centric service. Their self-declared 'Always willing to learn and grow' attitude, coupled with recent professional development in Digital Marketing, indicates a proactive approach to personal and professional growth, aligning well with a culture of continuous improvement.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including critical thinking, leadership, adaptability, empathy, and excellent interpersonal skills. These, combined with a demonstrated ability to comply with guidelines, exercise ethical judgment, and manage time effectively, indicate a high operational fit for a customer support role requiring meticulous attention to detail and client interaction.