Lead Quality Analyst with 4+ years in Manual Testing, API Testing & CRM Support
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Assessing your cultural and operational fit
Detail-oriented QA Analyst and Project Coordinator with 4+ years of experience in manual testing, CRM implementation support, and client coordination. Experienced in developing and executing test plans for web, mobile (Android/iOS), and desktop applications. Proficient in defect lifecycle management, UAT coordination, API testing using Postman, and working within Agile/Scrum teams. Holds basic understanding of CI/CD concepts and performance testing. Adept at collaborating with cross-functional teams to ensure high-quality, on-time software delivery.
Axis Institute of Technology & Management, Kanpur
Bachelor of Technology (B.Tech) · Information Technology
January 1, 2016 – January 1, 2020
Hashtag Labs India
Associate QA Analyst / Project Coordinator
March 1, 2022 – Present
Lucknow, Uttar Pradesh, India
Signature IT Software Designers
QA Trainee / Junior QA Analyst
September 1, 2021 – February 1, 2022
Lucknow, Uttar Pradesh, India
CEJ Beats
March 1, 2022 – June 1, 2026
Performed end-to-end functional and regression testing for property listing, lead management, and user workflows. Conducted API validation using Postman to ensure accurate data flow between client and server.
Zoeblueprint
March 1, 2022 – June 1, 2026
Tested event creation, registration, and participation workflows; improved form validation through targeted regression testing.
Axplore
March 1, 2022 – June 1, 2026
Performed end-to-end testing of web-based CRM workflows for both Sales users and Admin roles, covering lead management, pipeline stages, user permissions, and reporting modules. Tested mobile application for user flow and day-to-day operations including lead tracking, task management, and notification workflows on Android/iOS. Validated role-based access control ensuring Sales users and Admins had correct permissions and data visibility. Identified and reported critical functional defects across web and mobile, ensuring stable and consistent cross-platform behavior.
EyeMail
March 1, 2022 – June 1, 2026
Tested video-integrated email features, media upload/playback, and browser extension functionality. Ensured cross-browser compatibility and stable video performance across environments.
BOSTAGE
March 1, 2022 – June 1, 2026
Validated QR-code-based retail workflows including checkout, payment processing, and inventory management. Identified and reported critical defects, leading to improved transaction success rates.
Cultural Fit Analysis
The candidate's project experience spans various domains (CRM, Real Estate, E-commerce, Communication, Event Management), indicating adaptability and a broad interest in different business contexts. Their involvement in Agile teams and mentoring suggests a collaborative mindset. The role as 'Project Coordinator' alongside 'Associate QA Analyst' also shows a willingness to take on broader responsibilities, aligning well with a lead position that often requires cross-functional interaction.
Soft Skills & Operational Fit
The candidate demonstrates strong client communication, stakeholder collaboration, analytical thinking, and adaptability, which are crucial for a Lead QA Analyst role. Their experience in coordinating UAT activities and mentoring junior team members indicates good operational fit and potential for leadership within an Agile environment.