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Software Developer with 3+ years in CRM development & automation
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Assessing your cultural and operational fit
Salesforce Developer with 4 years of experience in Salesforce CRM development including Apex, Lightning Web Components (LWC), Aura, Visualforce, SOQL/SOSL, Flows, and integrations. Strong in customization, automation, deployment, and end-to-end support in Agile environment.
Visveswaraya Technology University, India
Bachelor of Engineering
N/A – June 30, 2021
Serenus Technology
Senior Salesforce Developer
July 1, 2025 – January 1, 2026
India
Randstad India PVT.LTD
Salesforce Developer
March 1, 2022 – August 1, 2024
India
Customer Support Management (Service Cloud)
June 27, 2026 – Present
Implemented case lifecycle automation using Flow and assignment rules. Built LWCs for case summary, customer details, and quick actions. Integrated external ticketing system using REST API. Created dashboards for SLA, case aging, and agent performance.
Sales Automation CRM (Sales Cloud)
June 27, 2026 – Present
Customized lead-to-opportunity process using Apex + validation rules. Created triggers for auto-creation of tasks and notifications. Developed reports and dashboards for sales pipeline and revenue tracking.
Salesforce AI Associate
Unknown
June 1, 2026 – Present
Salesforce Platform Developer I (PD1)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity across Sales Cloud and Service Cloud, coupled with experience in different company environments (Serenus Technology, Randstad India), suggests adaptability. The mention of actively completing Salesforce Trailhead modules and interests in tech meetups and Salesforce community events indicates a proactive learning attitude and engagement with the Salesforce ecosystem, which aligns well with a growth-oriented culture. The target role of 'Software Developer' is broad, but the candidate's experience is highly specialized in Salesforce, which might be a strong fit if the role is specifically for a Salesforce Developer.
Soft Skills & Operational Fit
The candidate's resume highlights experience in leading training sessions, collaborating with sales teams, and participating in UAT sessions, suggesting good communication and teamwork skills. The description of automating processes and managing data indicates an operational mindset focused on efficiency. However, the short tenure at Serenus Technology (July 2025 - Jan 2026) raises questions about job stability or the nature of the role.