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Application & Integration Support Engineer | Payment Gateway | APIs | SQL | Linux | FinTech
Application & Integration Support Engineer with hands-on experience supporting payment gateway integrations, API troubleshooting, transaction investigations, webhook validation, and production support within FinTech environments. Experienced in diagnosing and resolving complex integration issues by analyzing REST APIs, HTTP/HTTPS requests, JSON payloads, SQL queries, application logs, and webhook events. Skilled in supporting merchants, developers, and engineering teams throughout the integration lifecycle while ensuring service reliability and SLA compliance. Technical expertise includes REST APIs, Payment Gateways, Webhooks, SQL, Linux, Postman, JSON, Incident Management, Root Cause Analysis (RCA), Merchant Onboarding, Production Support, Payment Processing, Authentication, Authorization, and Refund Processing. Regularly involved in investigating transaction failures, authentication issues, refund-related cases, and API-related incidents while maintaining stable payment processing services. ITIL Foundation certified with a strong focus on payment systems, service reliability, incident resolution, and continuous improvement.
Information Technology Institute (ITI)
Trainee, Frontend Development
August 1, 2022 – September 1, 2022
Fayoum University
Bachelor's degree, Computer Science
September 1, 2020 – June 1, 2024
EdfaPay
Application & Integration Support Engineer
February 1, 2026 – Present
Riyadh, Saudi Arabia · Remote
Injaz Tech
Frontend Engineer
October 1, 2025 – January 1, 2026
Qesm El Maadi, Cairo, Egypt · Hybrid
Algoriza
Full Stack Developer
July 1, 2025 – October 1, 2025
Cairo, Egypt · Remote
iSchool
Software Programming Instructor
June 1, 2024 – August 1, 2025
Cairo, Egypt · Remote
Upwork
Frontend Web Developer
January 1, 2024 – February 1, 2026
Remote
iSchool
Software Programming Instructor
November 1, 2023 – May 1, 2024
Cairo, Egypt · Remote
Orange Digital Center Egypt
Frontend Developer
September 1, 2022 – September 1, 2022
Cairo, Egypt · Hybrid
TaskMinder
October 1, 2025 – October 1, 2025
• TaskMinder is an Angular-based frontend task-tracking application designed to help users manage their workflow with clarity, efficiency, and ease GitHub Source Code : https://github.com/AshrafAlagmawy/TaskMinder
Garagk
May 1, 2024 – May 1, 2024
Simplify Your Parking Experience with Garagk Garagk revolutionizes the way you park with its smart parking system. Say goodbye to the frustration of hunting for a spot and the anxiety of wondering if you'll find parking. With Garagk, you can secure your parking spot in advance, ensuring effortless convenience and comfort every time you head out. Whether you're commuting to work, running errands, or going out for a night on the town, Garagk has you covered. Experience stress-free parking and enjoy seamless journeys with Garagk by your side.
E-Commerce
April 1, 2024 – May 1, 2024
• Developed a feature-rich e-commerce platform using TypeScript, React.js, Redux Toolkit, and other cutting-edge technologies, showcasing skills in optimization, design patterns, authentication, and dynamic components. GitHub Source Code : https://github.com/AshrafAlagmawy/e-commerce
Happy Day
March 1, 2024 – March 1, 2024
Website Link : https://haappy-day.vercel.app/
HOOBank
November 1, 2023 – November 1, 2023
Modern UI/UX website using React.js & Tailwind CSS GitHub Source Code : https://github.com/AshrafAlagmawy/HooBank
World Wise
November 1, 2023 – November 1, 2023
Your app to discover the cities of the world GitHub Source Code : https://github.com/AshrafAlagmawy/World-Wise-React-App
Landing Page - Launch your business
October 1, 2023 – October 1, 2023
Make your business is easier GitHub Source Code : https://github.com/AshrafAlagmawy/Landing-Page-Launch-your-business
Natours
July 1, 2023 – July 1, 2023
Natours | Exciting tours for adventurous people GitHub Source Code : https://github.com/AshrafAlagmawy/Natours
Ready to launch your app in one, Application
January 1, 2023 – January 1, 2023
Ready to launch your app in one, Application website usign HTML & CSS & JS
Omnifood-Desktop
December 1, 2022 – December 1, 2022
This is a small project using html , css and javascript .. it's contain a diet system for everyone and collection of foods for everyone
E-Commerce Online Library Store
October 1, 2022 – December 1, 2022
An electronic library through which you can request an online book or download it as a PDF, and you can add products to the shopping cart or favorites, and you can add a rate and you can know the average rate for each book, and after all that you have a dashboard to control all books and categories in the project
Calculator using C++ | Advanced Operations
July 1, 2021 – July 1, 2021
Calculator contain of some of the operations that can any calculator can doing it such as Addition - Subtraction - Multiplication - Division , complex Numbers , power of numbers , cert , square root , Numbering Systems and floor or ceil and a lot of operations .
Atomic Habits (Blinkist Summary)
June 23, 2026 – Present
Database Fundamentals
MaharaTech - ITIMooca
June 23, 2026 – Present
ChatGPT Crash Course
المدرسة - Almdrasa
June 23, 2026 – Present
Programming Foundations: Beyond the Fundamentals
June 23, 2026 – Present
Technology for Product Managers
June 23, 2026 – Present
JavaScript: Scope
June 23, 2026 – Present
C# Algorithms
June 23, 2026 – Present
The Ultimate React Course 2024: React, Redux & More
Udemy
June 23, 2026 – Present
Learning REST APIs
June 23, 2026 – Present
How to Stop Wasting Time in Meetings
June 23, 2026 – Present
TypeScript Fundamentals
MaharaTech - ITIMooca
June 23, 2026 – Present
Advanced CSS and Sass: Flexbox, Grid, Animations and More!
Udemy
June 23, 2026 – Present
Build Responsive Real-World Websites with HTML and CSS
Udemy
June 23, 2026 – Present
Programming Foundations: Data Structures
June 23, 2026 – Present
Programming Foundations: Object-Oriented Design
June 23, 2026 – Present
HTML Certification
Sololearn
June 23, 2026 – Present
C++ Certification
Sololearn
June 23, 2026 – Present
Git: Become an Expert in Git & GitHub in 4 Hours
Udemy
June 23, 2026 – Present
Introduction to Web APIs
June 23, 2026 – Present
Agile Project Leadership
June 23, 2026 – Present
git and github practical course - كورس تطبيقي عن الجيت
Udemy
June 23, 2026 – Present
Web Design for Web Developers: Build Beautiful Websites!
Udemy
June 23, 2026 – Present
ITIL® Foundation 4 First Look
June 23, 2026 – Present
Succeeding in Web Development: Full Stack and Front End
June 23, 2026 – Present
What Is Scrum?
June 23, 2026 – Present
50 Projects In 50 Days - HTML, CSS & JavaScript
Udemy
June 23, 2026 – Present
React.js Essential Training
June 23, 2026 – Present
Programming Foundations: Databases
June 23, 2026 – Present
Programming Foundations: Design Patterns
June 23, 2026 – Present
Programming Foundations: Algorithms
June 23, 2026 – Present
Programming Foundations: Fundamentals
June 23, 2026 – Present
iSchool
iSchool
June 23, 2026 – Present
Learning ECMAScript 6+ (ES6+)
June 23, 2026 – Present
One-Minute Habits for Success
June 23, 2026 – Present
Cultural Fit Analysis
The candidate shows a strong interest in frontend development, aligning well with the target role. The diverse range of personal projects, including e-commerce platforms and task managers, indicates initiative and a passion for building. Experience in both frontend and full-stack internships, along with a support engineering role, demonstrates adaptability and a willingness to learn across different technical domains. The instructional roles suggest a collaborative and mentorship-oriented mindset. The breadth of certifications, while not all directly technical, shows a commitment to continuous learning and professional development.
Soft Skills & Operational Fit
The candidate's experience as a Software Programming Instructor suggests good communication and teaching skills, which can translate to effective team collaboration and knowledge sharing. The Application & Integration Support Engineer role indicates problem-solving, troubleshooting, and collaboration with various teams, which are valuable operational skills. However, there is no direct assessment of stress handling or team collaboration from psychometric tests.