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QA Team Lead with 10+ years in Manual Testing & Salesforce
Results-driven QA professional with 12 years of experience in manual testing across domains including Salesforce, healthcare, insurance, e-learning, SaaS, and public sector systems. Proven expertise in functional, regression, end-to-end, API, and integration testing within Agile environments, ensuring high-quality releases and business-critical system reliability. Experienced in collaborating with cross-functional teams, defining test strategies, executing complex test scenarios, and managing defects using tools like Jira, Postman and SpiraTest. Hands-on experience delivering testing solutions for global organizations including Gartner, Maxicare Healthcare Corporation, Northgate Public Services, Veative Labs, Attido, and ThinkMoney, with strong exposure to Salesforce CPQ, API integrations, web/mobile platforms, and large-scale enterprise applications. Adept at test planning, requirement analysis, stakeholder communication, and continuous process improvement to enhance product quality and delivery efficiency.
Unknown
B.Tech · Information Technology
August 1, 2012 – Present
Fleek IT Solutions
QA Lead
December 1, 2021 – Present
Noida, Uttar Pradesh, India
JK Technosoft
Senior Test Engineer
April 1, 2019 – November 30, 2021
Noida, Uttar Pradesh, India
Veative Labs Pvt Ltd
Quality Analyst
September 1, 2017 – April 30, 2019
Noida, Uttar Pradesh, India
Damco Solutions Pvt Ltd
Software Test Engineer
April 1, 2013 – January 31, 2017
Noida, Uttar Pradesh, India
Cultural Fit Analysis
The candidate has worked across various industries (Salesforce, healthcare, insurance, e-learning, public sector) and with different types of systems (web, mobile, AR/VR, FAT client, SaaS), demonstrating adaptability and a broad perspective. Experience with global organizations and cross-functional teams suggests a collaborative mindset. The progression from Software Test Engineer to QA Lead indicates a commitment to growth and leadership, aligning well with a dynamic, results-oriented culture.
Soft Skills & Operational Fit
The candidate's resume highlights collaboration with product and development teams, stakeholder communication, and continuous process improvement, indicating a strong operational fit for a lead role. Experience in daily SCRUM calls and client reporting suggests good communication and team integration skills. The diverse project experience also points to adaptability and problem-solving capabilities.