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Business Intelligence Analyst with 4+ years in Power BI & data analysis
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Business Intelligence Analyst with 3 years of experience at Genpact. Proven expertise in Power BI, SQL, and data visualization used to transform complex data into actionable insights. Skilled in building dynamic dashboards and defining key performance indicators KPIs) within the finance and healthcare sectors, leveraging analytics to drive business growth.
Aryan College
Bachelor of Computer Application
August 1, 2013 – May 1, 2016
K.D. Jain Public School
Higher Secondary School Certificate (CBSE)
April 1, 2012 – March 1, 2013
Genpact Pvt Ltd
Process Developer - Business Intelligence
December 1, 2021 – Present
India
Healthcare Automation
June 22, 2026 – Present
• Designed and deployed interactive Power BI dashboards to monitor patient service metrics and enhance healthcare support efficiency. • Implemented Row-Level Security RLS for multiple user tiers, enhancing data confidentiality across three operational units. • Utilized drive-throughs, bookmarks, and tooltips to improve dashboard interactivity and data context. • Automated Power BI data refresh schedules, ensuring near real-time reporting. • Partnered with cross-functional teams (medical advisors, tech leads, and support staff) to define and validate analytical KPIs, increasing data accuracy by 20%. • Optimized DAX functions to reduce dashboard load times and enhance data responsiveness.
Churn Analysis
June 22, 2026 – Present
• Analyzed and cleaned datasets exceeding 12 million records to remove anomalies and ensure data integrity. • Developed five or more key business KPIs and performed trend analysis (current year vs. previous year) to identify attrition drivers. • Developed DAX-driven segmentation models, improving customer classification accuracy by 25%. • Built interactive dashboards with swap sheet functionality to enable week-on-week data comparison and trend discovery, reducing analysis time by 35%.
Cultural Fit Analysis
The candidate's project diversity across healthcare and finance domains, coupled with their experience in a global professional services firm, suggests adaptability and a broad perspective. Their focus on enhancing data accuracy and efficiency aligns with a culture that values data integrity and operational excellence. The collaborative nature of their project work indicates a team-oriented mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their focus on data accuracy, performance optimization, and collaborative project work. Their experience in defining KPIs and improving reporting accuracy suggests a detail-oriented and results-driven approach. The ability to partner with cross-functional teams indicates good collaboration and communication skills, crucial for a senior role.