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Product Manager with 10+ years in Digital Product Transformation & Customer Experience Optimization
Senior Digital Product Manager with 11+ years of experience driving digital product transformation and customer experience optimization for global organizations. Expertise in e-commerce, product discovery, personalization, and roadmap ownership across web and mobile platforms. Proven track record of delivering data-driven, customer-centric solutions through A/B testing, KPI tracking, and cross-functional collaboration with engineering, UX/UI, data, and marketing teams. Strong command of AI-enabled personalization and emerging technologies to drive measurable business outcomes.
SRMSWCET
B.Tech. · Computer Science & Technology
August 1, 2010 – June 30, 2014
Fidelity International
Digital Product Manager
October 1, 2017 – Present
Gurgaon, Haryana, India
BlackRock
Senior Website Manager
December 1, 2015 – August 1, 2017
Gurgaon, Haryana, India
Corporate Executive Board (Gartner)
Junior Website Manager
February 1, 2015 – December 1, 2015
Gurgaon, Haryana, India
Certified Digital Persuasion Analyst (CDPATM)
hfi
June 1, 2026 – Present
Certified Scrum Product Owner® (CSPO)
Scrum Alliance
June 1, 2026 – Present
Product Management Professional Certificate
Unknown
June 1, 2026 – Present
Adobe & UX Design Certifications
Unknown
June 1, 2026 – Present
Winning Team (Q1, Q3, Q4 2025 & Q1 2026)
Unknown
June 1, 2026 – Present
Employee of the Year
Unknown
June 1, 2026 – Present
Unlocking Values Global Award
Unknown
June 1, 2026 – Present
40+ On-the-Spot Recognition Awards
Unknown
June 1, 2026 – Present
Digital Accessibility & UX Certifications
Unknown
June 1, 2026 – Present
Certified Scrum Master® (CSM)
Scrum Alliance
June 1, 2026 – Present
Global Platform Service Delivery & Support Award
Unknown
June 1, 2026 – Present
People Star Award
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across global organizations like Fidelity International and BlackRock, coupled with their certifications (CSPO, CSM, CDPA) and awards, suggests a strong cultural fit for dynamic, results-oriented, and collaborative environments. Their focus on customer-centricity, data-driven decision-making, and continuous improvement aligns well with modern product development cultures. The breadth of tools and platforms they've worked with also indicates adaptability.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their extensive experience in stakeholder management, cross-functional leadership, and acting as the 'Voice of Customer'. Their ability to collaborate with diverse teams (UX, content, development, analytics, marketing, engineering) and manage large-scale initiatives indicates excellent operational fit for complex product environments. The numerous awards and recognitions also highlight a proactive and high-achieving work attitude.