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QA Automation Engineer with 4+ years in Python, Playwright & API Testing
Results-driven QA Automation Engineer with 4.5+ years of experience in manual and automated testing of web applications, AI-powered platforms, and payment systems. Proficient in Playwright (Python), Selenium WebDriver, for building scalable, maintainable automation frameworks. Hands-on experience in API testing using Postman and Newman, with strong knowledge of REST API validation, schema verification, and CI/CD-integrated test pipelines. Experienced in testing AI-based analytics platforms including speech recognition, LLM-driven sentiment analysis, QA scoring, and CRM integrations. Strong understanding of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and defect management processes. Skilled in writing test cases from user stories, executing regression and release testing, and tracking defects in JIRA and JIRA Xray. Domain experience in AI/ML analytics, fintech (toll payment), speech recognition, e-commerce, insurance, and health platforms. AI-assisted QA: Familiar with AI-driven test case generation, prompt-based testing workflows, and intelligent test validation techniques.
IES Institute of Technology and Management, Bhopal
B.Tech
August 1, 2016 – June 30, 2020
S.S. Intermediate College, Ballia
Class XII
N/A – May 31, 2015
S.S. Intermediate College, Ballia
Class X
N/A – May 31, 2013
ThoughtCoders LLP
Automation Engineer
February 1, 2021 – Present
India
Voicegain – Speech Analytics Platform
December 1, 2023 – June 30, 2026
Voicegain Speech Analytics is an AI-powered analytics portal designed to measure and evaluate agent performance in contact center environments. The platform integrates with IVR (Interactive Voice Response) systems to record conversations, transcribe speech using advanced speech recognition, and analyze interactions using Large Language Models (LLMs). It provides comprehensive insights including caller and agent sentiment analysis, QA scoring, automated CRM note generation, call volume tracking, and agent KPI dashboards. The platform supports multilingual analytics and delivers actionable intelligence to operations and quality assurance teams.
Media Communication – UI, API and Database Automation
July 1, 2021 – February 29, 2024
Inventory, pricing, invoicing, and proposal management system for the hospitality industry. The platform handled complex business workflows including purchase orders, supplier integrations, and approval processes for hotel chains and hospitality enterprises.
Cultural Fit Analysis
The candidate's experience across diverse project domains (AI/ML analytics, hospitality, fintech) and their proactive involvement in team activities like sprint planning and mentorship suggest a good cultural fit for dynamic and collaborative environments. The breadth of tools and technologies used indicates adaptability and a willingness to learn and apply new skills. The focus on building scalable frameworks and improving maintainability aligns with best practices in modern engineering cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their detailed descriptions of Agile/Scrum participation, collaboration with development and product teams, and mentorship activities. Their experience in documenting and tracking defects, maintaining traceability matrices, and reporting test execution summaries indicates a structured and team-oriented approach to QA. The project descriptions highlight problem-solving skills in complex business workflows and AI-driven platforms.