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QA Engineer with 3+ years in Software Testing, API Testing, and Conversational AI Development
Having a total of 3.5 years of experience in the software industry. I have experience in the testing domain, client management, and business analysis, working in different roles at API, Performance, and Database Testing. Strong experience in functional testing, agile testing, regression testing, integration testing, validation testing, system testing, E2E testing, and user acceptance testing (UAT). I have experience in writing test cases with the help of business requirements. Sound knowledge of waterfall and agile methodologies of SDLC, including SCRUM. Experienced working with onsite clients. Experience in Software Testing, and API testing (Postman) with Result driver record of improving software quality and performance. Proficient in manual testing, functional testing, regression testing, bug tracking, test plan creation, and making effective contributions to maintaining the quality of software products.
Sant Gadge Baba Amravati University
B.E. · Computer Science & Engineering
August 1, 2017 – June 30, 2021
Jio Platforms Limited
Chatbot Developer & Tester
October 1, 2023 – February 1, 2025
Mumbai, Maharashtra, India
Jio Platforms Limited
QA Engineer
October 1, 2021 – September 1, 2023
Mumbai, Maharashtra, India
HelloJio Conversational AI Assistant
October 1, 2023 – February 1, 2025
The HelloJio Conversational AI Assistant is designed to be an intelligent, standalone virtual agent that can seamlessly interact with users across multiple platforms, including mobile apps, websites, and smart devices. This AI bot will leverage advanced natural language processing (NLP), machine learning (ML), and voice recognition technologies to offer human-like interactions, personalized support, and intuitive services to HelloJio's users. The bot will be capable of handling a wide range of tasks such as answering customer queries, assisting with service navigation, offering product recommendations, enabling transactions, and proactively pushing updates, offers, or reminders. It will support both text and voice communication and be able to understand Hindi, English, and other regional languages to maximize reach across diverse user bases.
Quality Assurance for JioEvent Product & Web Platform
October 1, 2021 – September 1, 2023
This is the new project The JioEvent Testing Project focuses on ensuring the functionality, reliability, performance, and security of the JioEvent product and its web-based platform. This includes thorough functional testing, UI/UX validation, cross-browser compatibility checks, and load testing to guarantee seamless user experiences across different devices and browsers. Testing efforts will cover the end-to-end event lifecycle including event creation, registration, live streaming, user engagement features (like polls, Q&A), payment integrations, and post-event analytics. Emphasis will be placed on validating backend APIs, front-end responsiveness, and data security protocols to maintain high standards of service delivery.
Lean Six Sigma Green Belt
CPD Certification Service, USA
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's experience across different roles (QA Engineer, Chatbot Developer & Tester) and projects (JioEvent, HelloJio AI Assistant) demonstrates adaptability and a broad skill set. Their involvement in mentoring new recruits and active participation in grooming sessions suggest a collaborative and growth-oriented mindset. The Lean Six Sigma certification indicates a focus on efficiency and quality, which are positive cultural attributes. The candidate's ability to work with onsite clients and across diverse user bases (multi-language support for AI bot) shows a global and inclusive perspective.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in analyzing business requirements, participating in daily/weekly status calls, and collaborating with cross-functional teams. Their mentoring experience highlights leadership and knowledge transfer abilities. The Lean Six Sigma Green Belt certification suggests a commitment to process improvement and quality management. The candidate's hobbies indicate a proactive and helpful attitude, which aligns well with team collaboration.