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QA Automation Engineer with 2+ years in Telecom Billing & AI-driven testing.
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Software QA Automation Engineer with 2.5+ years of experience in Telecom Billing (BT Openreach – Netcracker RBM). Expertise in Selenium WebDriver with Java, API Testing, SQL, and CI/CD pipelines. Automated critical billing workflows, improving efficiency by 30% and reducing manual effort significantly. Strong experience in end-to-end billing validation (rating, invoicing, formatter layers) and UAT collaboration. Proven track record of reducing production defects by 25% and ensuring 99.9% billing accuracy. Skilled in Agile, Jenkins, Git, JIRA, and Prompt Engineering for AI-driven testing solutions.
Sinhgad Institute of Technology, Lonavala
B.E. · Information Technology
August 1, 2020 – June 30, 2023
Government Polytechnic Thane
Diploma · Information Technology
August 1, 2017 – June 30, 2020
Jhulelal Trust School
10th Standard
June 1, 2017 – May 31, 2017
Octaware Technologies Ltd.
Networking Intern
March 1, 2026 – June 1, 2026
India
Tata Technologies
Software System Testing Intern
March 1, 2026 – June 1, 2026
India
Cyber Gravity
Ethical Hacker Intern
December 1, 2025 – June 1, 2026
India
Tech Mahindra
Software QA Engineer | Manual & Automation Testing
September 1, 2023 – Present
UK
Battery Management System using EV
March 1, 2026 – June 1, 2026
Collaborated with cross-functional teams to test and document a Battery Management System for electric vehicles. Executed software system testing to ensure quality and reliability. Contributed to project documentation. Ensured compliance with industry standards and best practices.
Atlantis Billing System
September 1, 2023 – June 1, 2026
Automated telecom billing processes including XML generation, billing order execution, rating, and error handling using Selenium WebDriver with Java and Shell scripting in RBM Netcracker, improving efficiency by 30%. Developed and executed Automation Framework using Selenium (POM/TestNG/Maven) to automate critical test scenarios. Managed end-to-end Telecom Billing systems for BT Openreach using RBM Netcracker ensuring seamless service delivery. Managed daily testing responsibilities with accuracy and efficiency, contributing to improved product quality and faster issue resolution. Led price change management (PCR/PCMAP) via PCRT reducing billing errors by 20%. Validated IOTA and HASS inbound feeds ensuring data integrity and accurate billing. Performed billing validations across rating, billing, and formatter layers reducing disputes by 15%. Collaborated with clients during UAT and production validation achieving 99.9% accuracy. Developed test cases and performed API testing using Postman and MySQL reducing defects by 25%. Created regression test suites integrated with Jenkins CI/CD using Git and GitHub. Monitored bug tracking systems such as JIRA to track open issues, documented testing results using standardized templates, and accelerated issue resolution by 20%. Having extensive knowledge on the Billing Components of BT Openreach and other components like AIB, FLOW, ESB, Oxygen, PQS, etc.
Bravo Award
Unknown
June 1, 2026 – Present
Star of the Employee
Unknown
June 1, 2026 – Present
Amazon Q
Unknown
June 1, 2026 – Present
Java Basics
Unknown
June 1, 2026 – Present
SAP BASIS
Unknown
June 1, 2026 – Present
Certified Ethical Hacker (EC-Council)
Unknown
June 1, 2026 – Present
Pat on the Back
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's professional experience in a full-time role at Tech Mahindra, coupled with academic projects and various internships (including ethical hacking and networking), indicates a diverse skill set and a proactive approach to learning. Their pursuit of certifications like Certified Ethical Hacker and skills in AI tools (Amazon Q, Copilot, ChatGPT) suggest an adaptable and growth-oriented mindset, which aligns well with dynamic and innovative team cultures. The focus on improving efficiency and reducing errors also points to a results-driven individual.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving abilities, ownership, and accountability, as evidenced by their achievements and contributions to project success. Their experience in collaborating with cross-functional teams and clients during UAT indicates good teamwork and communication skills. The ability to manage daily testing responsibilities efficiently suggests strong organizational and operational fit.