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Technical Support Engineer with 1+ years in customer support & data analysis
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Dedicated Technical Support Engineer with extensive experience in troubleshooting software, hardware, and network issues, delivering exceptional customer support through multiple channels. Proven track record in system installation, configuration, and updates, collaborating with IT and development teams to enhance product quality. Proficient in server maintenance, SSL/TLS, IP configuration, and utilizing CRM systems to efficiently document and resolve technical problems, significantly boosting customer satisfaction and operational efficiency.
Institute of technology & Management, Gida
B.TECH · Computer Science engineering
N/A – June 30, 2025
Navals National Seconday school
10+2
N/A – May 31, 2019
Navals National Academy
10
N/A – May 31, 2018
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Cultural Fit Analysis
The candidate's experience includes roles in technical support, AI prompt engineering, and data analysis, indicating adaptability and a willingness to learn diverse technical domains. While the primary role aligns well, the breadth of experience suggests a candidate who can integrate into various technical teams. However, the limited duration of some internships and the current role starting in the future might indicate a lack of long-term commitment in specific areas, which could be a point for further discussion regarding cultural fit and stability.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving abilities, effective communication, and a collaborative approach, as evidenced by their experience in escalating issues and documenting solutions. Their focus on customer satisfaction and efficiency aligns well with operational requirements for a Technical Support Engineer.