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Agile DevOps Consultant | Program Manager | Service Management Leader
With over 25 years of experience in the technology industry, I am an independent consultant and a leader in agile and devops transformation. I help organizations improve their software delivery teams, processes, and practices, and enable them to excel in delivering value to their customers. I worked as a program manager for a project to improve the service reliability and incident response times for the supply chain and stores area. I am responsible for setting up three parallel tracks: incident command, body of knowledge, and continuous improvement. Previously, I was the head of service transition at Network International, the largest payments processing company in the UAE. I led the agile transformation in the company and built the best engineering teams in the region to deliver cutting-edge technology-based payment solutions. I also have experience in big data, EDW, BI, Hadoop, Netezza, Java, and mobile computing. I am passionate about thought leadership, knowledge sharing, and mentoring, and I write and speak on topics such as agile, scrum, devops, and big data analytics. I am also a certified Node.js and PMC professional, and have published a book on practical Hadoop use cases. I have a large professional network in India, Europe, and the USA.
Indian School of Business
AMP, Management
January 1, 2007 – January 1, 2007
Birla Institute of Technology & Science, Pilani
Master of Engineering (M.Eng.), Electronics and Control
January 1, 1992 – January 1, 1993
MITS, Gwalior
Bachelor of Engineering (B.E.), Electronics Engineering
January 1, 1983 – January 1, 1988
A Large European Bank
Process and Compliance Consultant
April 1, 2024 – Present
Netherlands
Albert Heijn
Program Manager
April 1, 2023 – November 1, 2023
Netherlands · On-site
Network International
Head of Service Transition (Agile, Testing and Service Management)
August 1, 2018 – October 1, 2022
United Arab Emirates
Nationale-Nederlanden
DevOps Transformation Leader - Manager Technology
January 1, 2017 – July 1, 2018
The Hague Area, Netherlands
HandyPay-Nuospin
CTO and Product Manager
January 1, 2016 – April 1, 2016
New Delhi Area, India
IndicInfo B.V.
Owner and Founder
January 1, 2010 – October 1, 2013
Gurgaon, India
Xebia India
Managing Director
December 1, 2004 – May 1, 2012
Gurgaon
DXC Technology
Senior Consultant
December 1, 2002 – November 1, 2004
Bunnik, The Netherlands
TradingCars.com
CTO
May 1, 2001 – December 1, 2002
Amsterdam
Unisys
Senior Consultant
January 1, 2001 – April 1, 2001
Motherwell, Almere, Holland
Manager (SAP PLM Competence Centre)
September 1, 1998 – December 1, 2000
TCS (Tata Consultancy Services)
System Analyst
January 1, 1993 – January 1, 1998
Siemens Limited, New Delhi
Engineer
October 1, 1988 – December 1, 1991
Node.js Community Member - Level I
IBM
June 23, 2026 – Present
Sustainability Foundations: Core Concepts
June 23, 2026 – Present
CISSP Cert Prep (2021): 3 Security Architecture and Engineering
June 23, 2026 – Present
Cybersecurity Solutions and Microsoft Defender
Microsoft
June 23, 2026 – Present
CISSP Cert Prep (2021): 1 Security and Risk Management
June 23, 2026 – Present
PMC - Level III
Pragmatic Institute
June 23, 2026 – Present
Cultural Fit Analysis
The candidate has a diverse background working with various companies, from large banks and payment processors to startups and consulting firms, across different geographies (Europe, Middle East, India). This indicates adaptability and exposure to different organizational cultures. Their experience in setting up business units and leading transformations suggests a proactive and entrepreneurial mindset. However, the long tenure in management and leadership roles, rather than hands-on engineering, might require careful consideration for a direct individual contributor QA Engineer role.
Soft Skills & Operational Fit
The candidate's extensive experience in leadership, program management, and Agile/DevOps transformations suggests strong operational fit for roles requiring strategic oversight, process improvement, and team leadership. Their descriptions indicate a focus on service reliability, incident management, and compliance, which are critical for operational excellence. However, the target role is 'Quality Assurance Engineer', which is a significant shift from their recent leadership and management roles. While QA principles are embedded in Agile/DevOps, direct hands-on QA engineering experience is not evident in the descriptions.