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Platform Engineer with 10+ years in FinTech, Banking & Commerce Platforms
Digital Platform Solution & Implementation Leader with 20+ years of experience in scaling commerce, fintech & banking platforms serving 10 million customers in 20+ countries. Architected high availability omnichannel ecosystems (99.95% uptime) with headless commerce, API First, Martech, and Payment integrations with €400M revenue impact. Cloud Native & Cyber Security Leader - driving cloud native strategies, DR/BCP strategies, and FinOps practice with 20% cost optimization, zero trust, security-first development practices with PCI-DSS & GDPR Compliance. Omnichannel & Customer Intelligence Leader – built global headless commerce platform from scratch, unified online/offline customer profiles using Salesforce CDP, and delivered Al-driven personalization (18% retention lift) with €400M revenue impact. Hands-on Solution Architect specializing in cloud-native, API-driven & data-driven architectures, with focus on operational excellence and Al assisted tool adaptation. Board, Auditor, & Stakeholder Communication – Handling quarterly board review on technology roadmap & strategy, cyber security & compliance posture. Handled business stakeholder communication on product roadmap & technology resiliency.
Indore University
Bachelor of Engineering · Computer Science
N/A – June 30, 1999
LycaDigital (LycaMobile MVNO)
CTO - Digital Platform & Payment System
November 1, 2022 – February 1, 2026
India
Reliance Jio
Platform Head - eCommerce & Marketplace Technology
December 1, 2020 – November 1, 2022
Mumbai, Maharashtra, India
HDFC Bank
Platform Lead - Digital Banking & Payment Systems
February 1, 2018 – December 1, 2020
Mumbai, Maharashtra, India
ABM Knowledgeware
Senior Delivery Manager – e-Governance & ERP
February 1, 2015 – February 1, 2018
Mumbai, Maharashtra, India
JP Morgan Chase Bank
Senior Engineering Manager – Capital Markets & Electronic Trading
October 1, 2009 – February 1, 2015
India
Cognizant
Delivery Manager - Investment Banking
March 1, 2007 – October 1, 2009
India
DXC Technology
Project Manager - P&C Insurance
April 1, 1999 – March 1, 2007
India
Machine Learning Engineer, Associate
AWS Cloud
June 1, 2026 – Present
Generative AI Certified Professional
Oracle Cloud
June 1, 2026 – Present
Professional Cloud Architect
Google Cloud
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across multiple industries (Telco, eCommerce, Banking, Capital Markets, e-Governance) and companies (LycaDigital, Reliance Jio, HDFC Bank, JP Morgan Chase) indicates adaptability and a broad perspective. Their involvement in establishing AI CoE, driving cloud-native strategies, and continuous platform modernization suggests a proactive and innovative mindset, which is a strong cultural fit for dynamic technology environments. The breadth of skills listed, from programming languages to cloud infrastructure and security, further supports their versatility.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and communication skills, evident from their CTO and Platform Head roles. Their experience in establishing engineering functions, managing large teams, and stakeholder communication (including board-level presentations) indicates excellent operational fit. The focus on SRE, observability, and incident management aligns well with the operational demands of a senior Platform Engineer.