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Client Relationship Manager with 3+ years in CRM, Lead Generation & Sales.
Results-driven Client Relationship & Sales Executive with hands-on experience in CRM management (Neo Dove & Zoho), lead generation, and pipeline/workflow optimization. Proficient in designing client loyalty and incentive frameworks that driving sustained growth and brand loyalty. Adept at organizing follow-ups, and delivering measurable results in client satisfaction. Skilled in travel coordination, hotel/vendor management, and end-to-end client support. Experienced in data processing and analysis, ensuring accurate lead tracking and performance insights
NIST, Berhampur (BPUT)
Bachelor of Technology · Electrical and Electronics Engineering
August 1, 2018 – Present
NIOS board
Intermediate · Science
June 1, 2014 – Present
ICSE board
Secondary School Certificate
June 1, 2011 – Present
CARLENS TRIPS AND HOLIDAYS
Client Relationship Manager
May 1, 2025 – Present
India
MOKSH TECH
DATA PROCESSING SPECIALIST
June 1, 2024 – March 1, 2025
India
APIE TECHNOLOGIES
CLIENT RELATIONSHIP MANAGER
March 1, 2023 – April 1, 2024
India
CODEKART SOLUTIONS PVT LTD
Business Development Intern
June 1, 2022 – December 1, 2022
India
LOOKSSY - A SEAT BOOKING MAKEOVER APPLICATION
June 1, 2022 – December 1, 2022
Developed a public-facing application for salon bookings with real-time features, including a Progressive Web Application for salon owners to manage services efficiently, and an Admin Application for controlling user accounts, salon listings, service categories, issue resolution, and monitoring user engagement via dashboards.
Project Management Certification
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans client relationship management, data processing, and business development, indicating adaptability. The project 'LOOKSSY' shows initiative in understanding and contributing to application development, which, while not directly related to the target role, demonstrates a broader technical awareness. The roles held suggest a results-driven individual focused on client satisfaction and lead conversion, which aligns well with a client-facing role. The diversity of roles and responsibilities, including coordination with internal teams, suggests a collaborative mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong communication skills through managing customer interactions, conducting cold calls, and building rapport. Their experience in workflow analysis, daily reporting, and CRM data accuracy indicates good operational discipline. The ability to address customer concerns professionally and ensure quick resolution points to strong problem-solving and customer service orientation. The project management certification (future dated) suggests an interest in structured operational approaches.