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Helpdesk Associate @ NTT DATA ||L1 Engineer || GNIT’24 | ECE | Cloud & Networking
ECE Graduate | Networking Enthusiast I am Anoushka Mukherjee, a B.Tech graduate from Guru Nanak Institute of Technology with a major in Electronics and Communication. My professional focus is centered on Networking, a field where I enjoy turning technical challenges into opportunities for growth. I view every success and failure as a vital step toward self-upgradation. For me, the tech industry isn't just about what you know today—it's about the curiosity and resilience you bring to the challenges of tomorrow. "It doesn’t matter how much we know. It matters how much we want to learn."
Guru Nanak Institute of Technology , Kolkata
Bachelor of Technology - BTech, Electronics and Communication
January 1, 2020 – January 1, 2024
NTT DATA
Helpdesk Associate
April 1, 2026 – Present
Bengaluru, Karnataka, India · Remote
NTT DATA
Helpdesk Senior representative
June 1, 2024 – April 1, 2026
Bengaluru, Karnataka, India · Remote
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Certificate of Participation in Level 1.2: Qualifier Quiz of Flipkart GRiD 5.0 - Software Development Track
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TCS iON Career Edge
TCS iON
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Technology Consulting Virtual Experience Program
Accenture in India
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Data Visualization: Empowering Business with Effective Insights
Tata Group
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JAVA Fundamentals
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Introduction to Microsoft Excel
Coursera
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SARC- Space Advancement And Research Cell
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Digital Systems: From Logic Gates to Processors
Coursera
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NiiT
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SQL for Data Science
Coursera
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Membership
INDO-UK CENTER OF PROFESSIONAL EXCELLENCE
June 23, 2026 – Present
Students' Chapter Certificate of Membership
The Institution of Engineers (India)
June 23, 2026 – Present
Introduction and Programming with IoT Boards
Coursera
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Cultural Fit Analysis
The candidate's diverse certifications and internships (Social Media Marketing, Technology Consulting, Rocketry) indicate a broad range of interests and a willingness to learn across different domains. This suggests an adaptable individual, which can be a positive cultural fit. However, the lack of focused technical experience for a backend role might indicate a misalignment with the specific demands of a highly specialized engineering team.
Soft Skills & Operational Fit
The candidate's experience in Helpdesk roles suggests potential for problem-solving and customer interaction, which can be transferable soft skills. However, there is no direct evidence of operational fit for a backend engineering role.