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QA Engineer with 5+ years in Manual & Automation Testing, specializing in API & database validation.
B. Tech graduate with over 5 years of IT experience as a QA Manual, skilled in test estimation, database validation, and various types of testing including functional, integration, sanity, and regression testing across B2B and B2C domains. Hands-on experience using Postman for API testing, including request validation, response verification, and status code analysis to validate data flow between frontend & backend and third party service. Experienced with Charles Proxy for network traffic monitoring, request/ response analysis and debug Mobile application. Proficient in SQL Server for writing complex queries to validate backend data, database integrity and data flow. Experienced with JAVA with Selenium for Web automation. Familiar with release management and production validation (Sanity checks) post-deployment. Strong knowledge of SDLC & STLC, defect life cycle, RTM and test documentation. Skilled in Firebase for validating real-time data, push notification, analytics and backend data verification. Skilled in requirement analysis, configuration setup, and Unit & Regression testing. Actively involved in User Acceptance Testing (UAT) by collaborating with business user to ensure efficient quality output. Strong in analyzing test results and creating trend reports across build versions to provide clear visibility of software quality to stakeholders. Experienced in Azure board, Micro services Architecture. Experience in Ecommerce, Banking, Payment, Media & Entertainment domain. Well versed in defect tracking tool JIRA, IQMS & for UI/ UX using Figma doc.
Graphic Era University, Dehradun (Uttarakhand)
B. Tech
N/A – June 30, 2011
Flucent Technologies Pvt. Ltd.
QA Engineer
January 2, 2025 – Present
Noida, Uttar Pradesh, India
Dish TV INDIA Ltd.
Software QA Engineer
May 12, 2022 – November 9, 2024
India
Crocus Robotics Pvt. Ltd.
Associate QA Engineer
February 2, 2021 – April 26, 2022
Noida, Uttar Pradesh, India
TrendWear Hub
June 12, 2026 – Present
The project is an e-commerce web application designed for a clothing store that enables users to browse, filter and purchase apparel across multiple categories. It features a seamless Shopping experience with functionalities such as product search, sorting by size/color, cart management, secure payments, and order tracking. The system is integrated with a backend inventory management system to maintain stock levels in real time. Roles and Responsibilities: Designed and implemented complete project testing followed by Sanity, Integration, System and UAT. Designed and developed E2E automation scripts to validate CJM (Customer Journey Management) Runtime workflows covering offer creation, rule set activation, campaign publishing, and runtime event validation. Implemented automation using Java, Cucumber, ensuring consistency and scalability of test execution across environments. Built reusable utility methods for handling payload generation, GraphQL/REST requests, response parsing, and JSON merging. Validated runtime events and dataset ingestion through Splunk logs and platform datasets to ensure offer and campaign integrity. Participated in CI/CD automation (Jenkins) and regression testing, ensuring high test reliability across environments. Supported performance and regression testing to ensure runtime stability and functional accuracy across CJM components.
Service CRM
June 12, 2026 – Present
Service CRM can handle the service-related call and maintain history, after log any call and after rectification of the problem. Call the closure process and get feedback from customers. After receiving a forwarded service ticket there is a Call Schedule process after that call is diverted on basis of category and application suggest the resolution type like Swap process OR Activation Process OR Conversion Process after that Call closure and Feedback process. Roles and Responsibilities: Analyze Change Request (CR) documents, derive and document test cases, execute test scenarios, log and track defects, perform database validations, and collaborate with developers and the UAT team for issue resolution and sign-off. Created and optimized test cases to enhance manual testing efficiency and ensure thorough validation coverage. Expanded expertise in software development and quality tools through continuous learning, trainings, and seminars. Collaborated closely with developers and product owners to align on product features and functionality.
EPRS
June 12, 2026 – Present
EPRS is a recharge portal which is provided to the dealer and with the help of dealer to handle the recharge related call and maintain history. We can recharge different kind of recharge like Subscription recharge, Voucher recharge, VC recharge, UPP recharge, Long Pay term recharge, Activation recharge against voucher and Kitty recharge. We can handle these activities using the Dealer app also. Roles and Responsibilities: Built and led cross-functional teams to design, develop, and maintain software solutions. Tracked, prioritized, and managed defects using JIRA, ensuring timely resolution in collaboration with the development team. Created and optimized test cases to enhance manual testing efficiency and ensure thorough validation coverage. Expanded expertise in software development and quality tools through continuous learning, trainings, and seminars. Collaborated closely with developers and product owners to align on product features and functionality. Delivered use cases, GUI mockups, and interface designs to support new product releases and feature enhancements.
Cultural Fit Analysis
The candidate's project diversity across e-commerce, CRM, and recharge portals, along with experience in B2B and B2C domains, indicates adaptability to different business contexts. The continuous learning mentioned in previous roles suggests a proactive attitude. The experience in team collaboration and leading cross-functional teams aligns with a collaborative work environment. The breadth of tools and technologies used (Java, Cucumber, Selenium, Postman, SQL, Jira, Jenkins) shows a willingness to engage with various tech stacks, contributing to a good cultural fit for dynamic teams.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, working closely with developers, product owners, and UAT teams. They have experience in leading cross-functional teams and stakeholder communication. The ability to analyze change requests, optimize test cases, and track defects indicates a structured and detail-oriented approach to QA. Participation in CI/CD and performance testing suggests an understanding of modern development pipelines and operational stability.