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Manager - Operations with 8+ years in process optimization & project management
Dynamic and results-driven Operations Lead with 4+ years of experience driving end-to-end delivery, process optimization, and client success in marketing, creative, and lead-generation agencies. Adept at managing multi-disciplinary teams, streamlining workflows, and implementing scalable systems using tools like Click Up and Asana. Known as the “Critical resource” to founders — ensuring smooth delivery, client satisfaction, and operational excellence. Also a professional who is strong in Project management and business development along with a demonstrated history of working in Digital Marketing Sector and Operations. Skilled in Communication, Agile Methodologies, Customer Relationship Management (CRM), People Management, and Presentation Skills. PMP certified professional who is good at problem solving and giving attention to every detail
Madras University of distance education
MBA · HR
January 1, 2015 – January 1, 2017
Dr. NGP Arts and Science College, Coimbatore
BSC · Information Technology
January 1, 2010 – January 1, 2013
Helios Spectra
Marketing & Operations Director
March 1, 2022 – January 1, 2026
Tiruchirappalli, Tamil Nadu, India
Helios Spectra
Business Development Manager
November 1, 2018 – January 1, 2020
Tiruchirappalli, Tamil Nadu, India
Hexaware Technologies
Senior Software Engineer
February 1, 2014 – May 1, 2018
Chennai, Tamil Nadu, India
PMP
Unknown
January 1, 2023 – December 31, 2026
Cultural Fit Analysis
The candidate's diverse experience across marketing, business development, and software engineering, coupled with an MBA in HR, suggests adaptability and a broad understanding of different business functions. Their focus on process improvement, client satisfaction, and revenue growth aligns well with a results-oriented culture. The PMP certification further indicates a commitment to structured and professional work environments.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in communication, client relationship management, and cross-functional team leadership. Their experience in creating SOPs, managing project pipelines, and implementing data-driven tracking systems indicates a solid operational fit for a Manager - Operations role. The ability to anticipate bottlenecks and implement scalable processes is crucial for operational excellence.