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QA Engineer with 5+ years in Manual & Automation Testing across Healthcare, Insurance, and Telecom d
Skilled QA Engineer overall 5 years of experience in Manual and Automation Testing across Healthcare Insurance, Telecom, and General (P&C) Insurance domains. Experienced in Functional, Regression, Sanity, and API Testing using Postman, along with Database validation using SQL. Exposure in Automation Testing using Selenium WebDriver with Java and TestNG, including basic framework understanding such as Page Object Model and Data Driven approach. Skilled in defect tracking, root cause analysis, and test reporting using JIRA with a strong understanding of STLC, SDLC, and Agile Scrum methodologies. Good understanding of REST APIs, cross-browser testing, Strong team player with good communication skills and ability to deliver quality results within timelines.
IBMR, Pune (Pune University)
Master · Computer Applications (MCA)
N/A – June 30, 2018
Modern College, Pune (Pune University)
Bachelors · Computer Applications (BCA)
N/A – June 30, 2016
Logicloop Ventures LLP
Software Tester (contract)
August 1, 2024 – November 1, 2024
India
Qvantel Software Solutions Limited
QA Engineer
June 1, 2022 – February 1, 2024
India
Allianz Technology
Senior Insurance specialist
February 1, 2019 – November 1, 2021
India
EMR System (Gojira - Healthhelp)
June 1, 2022 – February 1, 2024
A web-based EMR (Electronic Medical Record) system used for managing patient consultations, radiology workflows, and healthcare services, ensuring smooth coordination between doctors, patients, and healthcare providers. Roles & Responsibilities: Worked in Agile Scrum environment using Azure DevOps for sprint planning, tracking, and defect Management. Analyzed requirements and user stories to understand application functionality and prepare effective test Scenarios. Performed Functional Testing, Retesting, and Regression Testing on modules like Tester Tool, Rad Consult, and Web Consult. Validated API responses using Postman to ensure correct data flow between systems. Performed basic database validation using SQL queries to verify backend data accuracy. Logged and tracked defects with proper severity, priority, and detailed steps to ensure quick resolution. Collaborated with developers and offshore teams to discuss issues and resolve defects efficiently. Monitored test execution results and investigated failures to maintain application quality. Participated in Daily Stand-ups, Sprint Planning, Sprint Review, and Retrospective meetings. Prepared and shared test status reports and progress updates with stakeholders.
CRM System
June 1, 2022 – February 1, 2024
A CRM system used for managing customer data, billing, and telecom service operations, ensuring smooth handling of customer lifecycle, subscriptions, and service requests. Roles & Responsibilities: Worked in Agile Scrum methodology using Jira for sprint planning, task tracking, and defect management. Analyzed business requirements and user stories and clarified functional queries with the Solution Team. Designed and executed test cases for Functional, Regression, and Retesting cycles to ensure application Stability. Performed API testing using Postman, validating request/response, status codes, and data accuracy. Conducted database validation using SQL queries to ensure data consistency and correctness. Evaluated test scenarios for automation feasibility and identified regression test cases for automation. Executed automation scripts using Selenium WebDriver with Java for regression scenarios. Followed Page Object Model (POM) to create reusable and maintainable automation scripts. Executed automation test suites and analyzed test results to identify failures. Performed basic validation using Playwright for selected test scenarios. Performed Root Cause Analysis (RCA) for failed test cases and defects to identify issues and prevent Recurrence. Performed cross-browser testing to ensure compatibility across different browsers and environments. Collaborated with developers to resolve defects and technical issues during testing cycles. Participated in Agile ceremonies including Grooming, Daily Stand-ups, Sprint Planning, Sprint Review, and Retrospective meetings.
Policy Administration System
February 1, 2019 – November 1, 2021
System used for managing policy lifecycle including policy creation, updates, and claims processing, ensuring smooth handling of policy and customer data. Roles & Responsibilities: Designed and executed test cases based on functional specifications and user stories. Participated in test case review meetings to improve coverage and quality. Performed Functional, Regression, Sanity Testing, and Retesting across releases. Logged and tracked defects in Jira with proper details, severity, and priority. Collaborated with BA team for requirement understanding and clarifications. Worked with developers to resolve defects and technical issues. Supported automation activities by reviewing scripts and execution results. Gained basic understanding Selenium WebDriver scripts using Java and TestNG and automation framework structure. Monitored test execution results and investigated failures. Prepared test reports and shared regular status updates. Participated in Agile ceremonies like Sprint Planning, Daily Stand-ups, Review, and Retrospective.
Cultural Fit Analysis
The candidate has worked on diverse projects across different industries (Healthcare, Telecom, Insurance), indicating adaptability and a broad understanding of various business contexts. Their experience in Agile Scrum environments and collaboration with different teams suggests a team-oriented approach. The role alignment with a QA Engineer position is strong, given their direct experience and stated skills. However, the short duration of the most recent contract role (3 months) and the gap between Allianz Technology and Qvantel Software Solutions (Nov 2021 - Jun 2022) might warrant further inquiry.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, working effectively with developers, offshore teams, and BAs. Participation in various Agile ceremonies (Daily Stand-ups, Sprint Planning, Review, Retrospective) indicates good operational fit within an Agile environment. The resume also highlights good communication skills and the ability to deliver quality results within timelines.