Help & Supportcareers@gravityer.com
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Senior Analyst with 6+ years in Data Analysis, Quality Assurance & IT Support
I gained strong technical troubleshooting and customer service skills as an IT Service Desk Engineer at IBM, then transitioned to a Quality Analyst role at Wipro Technologies, enhancing my expertise in testing, quality assurance, and process improvement. Most recently, at Meta, I expanded into data analysis, performance reporting, and stakeholder collaboration, contributing to behavioral analysis, data visualization, and strategic insights. This diverse experience across support, quality, and analytics has equipped me with a balanced skill set in technical expertise, analytical thinking, and stakeholder engagement, enabling me to deliver data-driven solutions and measurable improvements for business and customer success.
University College Dublin
Undergraduate Bachelor in Business Analytics · Business Analytics
August 1, 2022 – June 30, 2024
Kaplan Higher Education Academy
Diploma in Information Technology · Information Technology
August 1, 2019 – June 30, 2020
Wipro Technologies/Meta Facebook
Quality Assurance/Analyst and Insights
June 1, 2021 – Present
India
IBM Place 1 Changi Business Park
IT Service Desk Engineer
June 1, 2020 – July 1, 2021
India
Annual Cybersecurity
Learning Technologies
June 12, 2026 – Present
Introduction to Service Management with ITIL 4
Unknown
June 12, 2026 – Present
Introduction to Large Language Model and Generative AI Learning Path
Unknown
April 1, 2026 – Present
Customer Service: Soft Skills Fundamentals online course
Udemy
January 1, 2021 – Present
Cultural Fit Analysis
The candidate's experience spans IT support, quality assurance, and data analysis across different companies (IBM, Wipro/Meta), indicating adaptability and a willingness to take on diverse challenges. Their current role at Meta involves collaboration with various teams and supporting new program launches, which aligns with a collaborative and growth-oriented culture. The pursuit of a Bachelor's in Business Analytics while working shows a commitment to continuous learning and professional development. The exposure to AI concepts (LLM, Generative AI, RLHF) also suggests an interest in emerging technologies, which can be a good cultural fit for innovative environments.
Soft Skills & Operational Fit
The candidate demonstrates strong interpersonal and communication skills, essential for a Senior Analyst role involving stakeholder interaction. Their experience in quality assurance and process improvement indicates an operational mindset focused on accuracy and consistency. The ability to provide feedback and identify biases suggests a proactive approach to improving processes. The candidate's certifications in customer service and ITIL 4 also point to a service-oriented and structured approach to work.