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Product Manager with 10+ years in Fintech & Payment Processing
Result-driven professional has a total of 12 years of experience with multiple MNCs. Experienced in leading projects and process operations in fintech and payments using agile and waterfall methodologies and overall 7 years of experience in ISO 8583. Expertise in Mastercard and Visa accredited card payment processing and international money transfer domain, KYC, ECDD, Docs Verification, Research and Analysis of new trends in payments, Project Documentation, AML verification and Fraud monitoring, Escalation and incident management, Jira, Confluence and Mail management, International training experience in online products and operations. My Professional interest would be in Fintech and transaction processing institutions and seeking an opportunity in a challenging environment to learn and grow in my career and, where my skills can be utilized for the development of the organization and, to achieve the goal.
Nirmala College
MCA · Computer Applications and Software
August 1, 2008 – June 30, 2011
St. Thomas College Pala
BSc Physics · Physics, Chemistry and Mathematics
August 1, 2005 – June 30, 2008
Maveric Systems
Product Manager
July 2, 2024 – Present
India
Mastercard (Aditi Consulting)
Senior Implementation Specialist Issuing, Acquiring, MPGS
December 9, 2022 – March 31, 2024
India
Pearl Data Direct Pvt Ltd
Assistant Manager - Product BA
September 22, 2021 – September 6, 2022
India
Art Technology & Software India Pvt Ltd - Thredd
Technical Operations Analyst
February 13, 2017 – September 20, 2021
India
XM Software Solutions
Senior Associate - SME
October 8, 2013 – August 1, 2016
India
Polaris Financial Technologies
Customer Service Executive
May 14, 2012 – June 18, 2013
India
BMISR
June 1, 2026 – Present
Project: ICA and ARID Implimentation Application: Podio, Remedy, Splunk, SMS, DMS Location: MTF and Production Tools & Technologies: ISO 8583, SMS, DMS, Parameter Collection, Implementation Plan
Al-Rajhi
June 1, 2026 – Present
Project: ICA and ARID Implimentation Application: Podio, Remedy, Splunk, SMS, DMS Location: MTF and Production Tools & Technologies: ISO 8583, SMS, DMS
Freedom Finance
June 1, 2026 – Present
Project: ICA and ARID conversion to in house processing Application: Podio, Remedy, Splunk, SMS, DMS Location: MTF and Production Tools & Technologies: ISO 8583, SMS, DMS
NBK
June 1, 2026 – Present
Project: BIN Split and MDES Enablement Application: Podio, Remedy, Splunk, SMS, DMS Location: MTF and Production Tools & Technologies: ISO 8583, SMS, DMS, MDES
Banque De Caire
June 1, 2026 – Present
Project: ICA and Debit BIN conversion to in third party processor Application: Podio, Remedy, Splunk, SMS, DMS Location: MTF and Production Tools & Technologies: ISO 8583, SMS, DMS, Simulator
Business Analysis Foundation
June 1, 2026 – Present
PM Mastery - Defining Requirements from Mastercard
Mastercard
June 1, 2026 – Present
Six Sigma Green Belt
June 1, 2026 – Present
Introduction to Project Management
Unknown
June 1, 2026 – Present
Product Roadmapping
Unknown
June 1, 2026 – Present
HTML Certification
Unknown
June 1, 2026 – Present
ML Basic
Udemy
June 1, 2026 – Present
Microsoft Azure fundamental
Udemy
June 1, 2026 – Present
Artificial Intelligence
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple MNCs (Mastercard, Pearl Data Direct, Art Technology & Software) and diverse projects in the payments sector indicates adaptability and a broad understanding of different organizational cultures. Their involvement in team mentoring and leadership roles suggests a collaborative mindset. The recent shift towards AI-supported product management shows a willingness to learn and adapt to new technologies, which is a positive indicator for cultural fit in an innovative environment. The awards for 'Best Team player' and 'Best Quality performer' further support a strong cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as communication, decision-making, multitasking, and team management, as evidenced by their project leadership roles and client interaction responsibilities. Their experience in resolving customer escalations and conducting training sessions indicates good operational fit and problem-solving capabilities. The ability to work with both agile and waterfall methodologies suggests adaptability in different operational environments.