Anand Mangalore

Manual QA Engineer

https://talent.gravityer.com/anand-mangalore

Manual QA Engineer with 10+ years in EdTech, ERP systems & API Testing

Next Education India Pvt. Ltd

Key Strengths

Extensive experience in manual testing across various ERP modules (Finance, HRMS, Inventory, LMS, Examination, Admissions) within the EdTech sector.
Proficient in designing, executing, and maintaining detailed test cases based on functional specifications and business requirements.
Strong background in payment gateway integration and validation (Razorpay, PayU, Atom, HDFC, ICICI, Zatca, Zenda, Grayquest).
Hands-on experience with Tally integration testing for financial data synchronization.
Competent in API testing using Postman for backend processes and third-party integrations.
Solid understanding and practical application of Agile methodologies, including sprint planning, daily stand-ups, and UAT cycles.
Experienced in defect tracking and reporting using Redmine.
Demonstrated ability to provide training to end-users and prepare comprehensive functional documentation, traceability matrices, and test summary reports.
Proven track record in client-facing roles, including support, implementation, and requirements gathering, which is beneficial for understanding user perspectives in QA.

Cultural & Operational Fit

Cultural Fit Analysis

The candidate has a long tenure at Next Education India Pvt. Ltd, progressing from a support role to a QA Manual position, indicating loyalty and adaptability. Their experience across multiple ERP modules and involvement in client training and documentation suggests a collaborative and user-centric approach. The exposure to Agile environments and cross-functional teams (developers, product teams, clients) points to a good fit for dynamic, team-oriented work cultures. The candidate's diverse language skills could also be an asset in a multicultural work environment.

Soft Skills & Operational Fit

The candidate demonstrates strong soft skills in client liaison, team leadership (as a Senior Support Associate), and user training. Their experience in coordinating ERP implementations and managing support escalations indicates good problem-solving, communication, and organizational abilities. The candidate's background in support and implementation roles suggests a proactive approach to identifying and resolving issues, which aligns well with operational fit for a QA role focused on ensuring product quality and user satisfaction.

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Education

Bandari Srinivas Institute of Technology

Bachelor degree in Information Technology · Information Technology

August 1, 2008 – June 30, 2012

Sri Chaitanya Junior Kalasala

Intermediate

June 1, 2006 – May 31, 2008

Sri Vidya Model High School

SSC

N/A – May 31, 2006

Experience

Next Education India Pvt. Ltd

QA Manual

February 1, 2022 – Present

Hyderābād, Telangana, India

Next Education India Pvt. Ltd

Senior Support Associate / Team Lead

August 1, 2018 – January 1, 2022

Hyderābād, Telangana, India

MyClassboard Educational Solutions Pvt. Ltd

Implementation Manager/Support Engineer

January 1, 2016 – August 1, 2018

Hyderābād, Telangana, India

Cooling Systems Hyderabad

Technical & Field officer

July 1, 2012 – November 1, 2015

Hyderābād, Telangana, India

Key Strengths

Extensive experience in manual testing across various ERP modules (Finance, HRMS, Inventory, LMS, Examination, Admissions) within the EdTech sector.
Proficient in designing, executing, and maintaining detailed test cases based on functional specifications and business requirements.
Strong background in payment gateway integration and validation (Razorpay, PayU, Atom, HDFC, ICICI, Zatca, Zenda, Grayquest).
Hands-on experience with Tally integration testing for financial data synchronization.
Competent in API testing using Postman for backend processes and third-party integrations.
Solid understanding and practical application of Agile methodologies, including sprint planning, daily stand-ups, and UAT cycles.
Experienced in defect tracking and reporting using Redmine.
Demonstrated ability to provide training to end-users and prepare comprehensive functional documentation, traceability matrices, and test summary reports.
Proven track record in client-facing roles, including support, implementation, and requirements gathering, which is beneficial for understanding user perspectives in QA.

Cultural & Operational Fit

Cultural Fit Analysis

Soft Skills & Operational Fit

Anand Mangalore

Key Strengths

Cultural & Operational Fit

About

Top Skills

Skills

Education

Experience

Key Strengths

Cultural & Operational Fit