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Program Manager with 10+ years in BFSI & consulting, specializing in AI & Analytics strategy.
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Assessing your cultural and operational fit
Enterprise operations leader with 20+ yrs. of BFSI & tier-one consulting experience; leading Service ops, Collections, Claims, Risk, across India and Southeast Asia. Known for delivering sustained P&L impact through Digitization, Analytics, AI at scale & driving large scale teams. Trusted CXO partner on enterprise execution, multi-market transformation & leadership alignment.
Indian Institute of Modern Management
PGDBM
N/A – June 30, 2004
Symbiosis College
B. Com
N/A – June 30, 2002
IndusInd Nippon Life Insurance
Head Data & AI Strategy
September 1, 2020 – Present
Mumbai, Maharashtra, India
Liberty Mutual Insurance
Director, Asia – Group Program Management (Operations and Claims)
November 1, 2017 – September 1, 2020
Mumbai, Maharashtra, India
McKinsey and Company
Senior Implementation Coach (Project Leader)
January 1, 2013 – September 1, 2017
Mumbai, Maharashtra, India
Ernst and Young
Senior Consultant
September 1, 2011 – December 1, 2012
Mumbai, Maharashtra, India
Future Generali
Senior Manager
October 1, 2008 – September 1, 2011
Mumbai, Maharashtra, India
LOMA
Unknown
June 1, 2026 – Present
CGSSB
Unknown
June 1, 2026 – Present
PMP
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across consulting (McKinsey, EY) and industry (IndusInd, Liberty Mutual, Future Generali) in various senior roles demonstrates adaptability and a broad understanding of different organizational cultures. Their involvement in large-scale, multi-market transformations and public sector initiatives indicates a collaborative and impactful approach. The breadth of skills from strategic planning to hands-on implementation of AI/Analytics suggests a proactive and results-oriented mindset, which generally aligns well with dynamic corporate environments. The certifications (PMP, LOMA, CGSSB) also show a commitment to professional development.
Soft Skills & Operational Fit
The candidate's resume highlights strong leadership, strategic thinking, and execution capabilities. Their experience in driving large-scale transformations, managing cross-functional teams, and delivering measurable business impact suggests a high operational fit for a senior Program Manager role. The ability to work with CXO-level stakeholders and manage multi-market initiatives indicates strong communication and stakeholder management skills. The focus on data-led decisioning and AI strategy aligns with modern operational excellence.