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Senior Data Analysis with 5+ years in data visualization, ETL, and SQL
AI is analyzing your overall score…
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented Analyst with 4 years of experience in customer support and data management roles. Proven ability in data cleaning, data modeling, and data visualization to support business intelligence and operational decision-making. Consistently enhanced service levels and procedural efficiency, significantly improving document retention and retrieval processes. Skilled in dashboards, KPIs, and storytelling with data to uncover insights and drive performance. Seeking to leverage analytical skills and expertise in MS Excel, Power BI, Tableau, and SQL to contribute to data-driven strategy and process optimization in a data analyst role.
SIOM, Pune
M.B.A. Business Analytics (BA) · Business Analytics
N/A – June 30, 2025
MIT, Pune
Bachelor of Engineering · Civil Engineering
N/A – June 30, 2016
Amazon
Associate | Interim Resolution Specialist | Subject Matter Expert (SME)
July 1, 2020 – Present
Pune, Maharashtra, India
Sales Performance Dashboard
June 1, 2026 – Present
Built a multi-page Power BI dashboard aggregating sales data across 5 regions, tracking revenue, target vs. actuals, and rep-level performance. Created DAX measures for YoY growth, rolling averages, and drill-through reports; reduced monthly reporting cycle from 3 days to 4 hours. Integrated live SQL Server data source with scheduled refresh, enabling always-current reporting for sales leadership.
Service Process Optimization
June 1, 2026 – Present
Analyzed 6 months of complaint data to identify top-5 recurring issue categories; proposed process changes adopted by operations team. Reduced overall complaint volume by 12% within two quarters through targeted workflow adjustments and updated agent training materials.
HR Analytics Dashboard
June 1, 2026 – Present
Built an interactive HR Analytics dashboard in Power BI to track employee Presence %, Work From Home (WFH) %, and Sick Leave (SL) % trends across departments and time periods. Developed DAX measures and KPI visuals for attendance insights, day-wise workforce analysis, and employee-level performance monitoring, enabling faster HR decision-making. Created dynamic date filters, drill-down reports, and trend visualizations using Excel and Power BI, helping HR teams identify attendance patterns and improve workforce planning efficiency.
Logistics Analysis Dashboard
June 1, 2026 – Present
Built an end-to-end Power BI dashboard analyzing logistics performance data, tracking Total Shipments, Freight Cost, Lead Time, On-Time Delivery Rate, and Freight Cost per Kg across countries and shipment modes. Cleaned and transformed raw logistics datasets using Power Query by handling null values, incorrect date formats, and text-based numeric columns to ensure accurate reporting and analysis. Developed interactive KPI cards, DAX measures, slicers, and visual reports to analyze vendor performance, shipment trends, product groups, and delivery efficiency, enabling actionable supply chain insights.
Lean Six Sigma Yellow Belt
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, spanning HR, Sales, Service Process, and Logistics analytics, indicates a broad interest and capability in applying data analysis across different business domains. Their current role at Amazon, involving customer support, process improvement, and internal dashboard creation, suggests a proactive and results-oriented mindset. The pursuit of an MBA in Business Analytics further reinforces their commitment to the field and continuous learning. These aspects, combined with their listed soft skills like collaboration and adaptability, suggest a good cultural fit for a dynamic, data-driven organization that values continuous improvement and cross-functional collaboration.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, problem-solving, and communication skills, as evidenced by their project descriptions and professional experience. Their ability to lead onboarding sessions and train new hires at Amazon, coupled with participation in internal job postings for managerial roles, indicates leadership potential and initiative. The Lean Six Sigma Yellow Belt certification further supports a focus on process improvement and operational efficiency, aligning well with a senior data analysis role that often involves optimizing data workflows and reporting processes. Adaptability and teamwork are also highlighted, which are crucial for collaborating with diverse stakeholders in a data-driven environment.