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Project Manager with 10+ years in IT and AI program management.
Strategic Project Manager and QA Leader with 15 years of experience driving $5M+ IT and Al programme portfolios with 95% on-time delivery and zero client escalations across LegalTech, FinTech, OTT, Insurance, E-commerce, Logistics, and Travel & Hospitality domains. Expert in end-to-end SDLC governance, Agile at Scale transformation, GenAl-integrated Al-First quality engineering, Change Management, Portfolio Management, and Delivery Excellence; proven ability to build and lead high-performing multi-disciplinary teams of 20+, govern enterprise-grade test automation frameworks at scale, drive release management cycles, and execute Digital Transformation initiatives that reduce time-to-market by 30%. Consistently recognised for zero-escalation delivery, executive stakeholder management, and pioneering Al-assisted QA practices across complex, multi-vendor environments. PMP | PSM-I | PSPO-I ISTQB CT-AI certified.
Prin. L.N. Welingkar Institute (WeSchool)
MBA · Information Technology
August 1, 2017 – June 30, 2020
University of Mumbai
BSc · Information Technology
August 1, 2006 – June 30, 2009
Zeidler
Project Delivery Manager
May 1, 2022 – Present
Mumbai, Maharashtra, India
Warner Bros. Discovery (OTT)
QA Module Lead / Product Owner
November 1, 2020 – May 1, 2022
Mumbai, Maharashtra, India
Turtlemint
Senior QA Engineer / Scrum Master
January 1, 2019 – November 1, 2020
Mumbai, Maharashtra, India
Hexaware Technologies
Senior QA Engineer
August 1, 2017 – January 1, 2019
Mumbai, Maharashtra, India
Cox & Kings
Senior QA Engineer
July 1, 2014 – July 1, 2017
Mumbai, Maharashtra, India
Softlink
Test Engineer
February 1, 2011 – July 1, 2014
Mumbai, Maharashtra, India
PMP (Project Management Professional)
PMI, USA
June 1, 2026 – Present
PSM-I (Professional Scrum Master)
Scrum.org
June 1, 2026 – Present
PSPO-I (Professional Scrum Product Owner)
Scrum.org
June 1, 2026 – Present
ISTQB Certified Tester AI Testing (CT-AI)
ISTQB
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project experience across multiple industries (LegalTech, FinTech, OTT, E-commerce, etc.) and their roles in various company sizes suggest adaptability. Their certifications (PMP, PSM-I, PSPO-I, ISTQB CT-AI) indicate a commitment to continuous learning and professional standards. The emphasis on Agile at Scale, coaching, and team development aligns with a culture that values growth and efficiency. The candidate's consistent achievement of 'zero escalations' and '100% client satisfaction' points to a strong client-centric and results-driven approach.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team mentoring, and stakeholder management skills. Their experience as a Scrum Master and Agile Coach indicates a collaborative and adaptive operational fit. The focus on cost optimization, client satisfaction, and zero escalations aligns with business-oriented objectives. The candidate's ability to manage complex, multi-vendor environments and drive digital transformation initiatives suggests a proactive and strategic mindset.