Lead Quality Analyst with 6+ years in Software Quality Assurance & Healthcare IT
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Results-driven QA Lead with over 6 years of experience in Software Quality Assurance, specializing in healthcare IT. Demonstrates advanced expertise in SDLC, STLC, test planning, risk assessment, and defect management. Highly proficient in manual, API, regression, functional, integration, and system testing, with a proven record of reducing production defects and ensuring HIPAA compliance. Adept at leading Agile teams to deliver secure, high-quality software releases using industry-standard tools and methodologies.
Global Institute of Technology
B.Tech · Electronics and Communication Engineering
August 1, 2013 – June 30, 2017
DreamSoft4u Pvt. Ltd.
QA Lead
November 1, 2019 – January 1, 2026
India
AlexiaHTC - Electronic Health Records (EHR) Platform
June 30, 2026 – Present
Tested a HIPAA-compliant EHR system managing over 500 patient records, ensuring privacy and data integrity. Validated clinical workflows including SOAP notes, e-prescriptions, lab orders, and clinical decision support modules. Ensured compliance with Meaningful Use criteria and HIPAA Security Rule throughout the platform.
JN Cloud - Practice Management System
June 30, 2026 – Present
Validated appointment scheduling, billing, insurance claims, and revenue cycle management modules for accuracy and reliability. Executed regression testing for bi-weekly releases, resulting in zero production rollbacks. Tested integrations with insurance clearinghouses and payment processors to ensure seamless transactions.
VCDoctor - Telemedicine Platform
June 30, 2026 – Present
Tested video consultations, appointment scheduling, prescription management, and real-time notification features. Performed cross-browser testing (Chrome, Firefox, Edge) and mobile testing on Android and iOS platforms. Identified and resolved platform-specific issues prior to production release, improving user experience.
BChat - Chat Application
June 30, 2026 – Present
Tested chat functionality, video communication, and real-time messaging features for stability and performance. Conducted cross-platform and cross-browser testing to ensure consistent user experience across devices.
Certificate of Appreciation for Outstanding Performance
DreamSoft4u Pvt. Ltd.
June 1, 2026 – Present
Consistently Achieved Customer Satisfaction
DreamSoft4u Pvt. Ltd.
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple healthcare IT projects (EHR, Practice Management, Telemedicine) demonstrates adaptability and a focus on critical, regulated domains. Their commitment to quality, as shown by defect reduction and customer satisfaction, aligns well with a culture that values reliability and excellence. The mentorship experience indicates a willingness to contribute to team growth and knowledge sharing, fostering a positive team environment. The breadth of testing skills and tools used suggests a continuous learning mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and mentorship abilities, evidenced by their role as a QA Lead and their success in training junior engineers. Their proactive approach to defect prevention and risk assessment indicates strong problem-solving and analytical skills. The ability to maintain customer satisfaction and achieve high-quality deliverables suggests a results-oriented and collaborative work attitude. The candidate's experience in Agile environments further supports operational fit for dynamic development teams.