QA Engineer with 3+ years in Manual, API & POS testing
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Detail-oriented QA Engineer with 2.5+ years of hands-on experience in manual, functional, regression, integration, and API testing across web, mobile, and POS applications. Proven track record of improving QA test coverage by 30% and boosting client satisfaction scores by 15% through rigorous testing and cross-functional collaboration. Proficient in Postman, SQL data validation, JIRA, and Agile methodologies. Experienced in end-to-end Release Management across three consecutive quarters with zero critical post-release defects.
Shri Ram Murti Smarak College of Engineering & Technology, Bareilly
Bachelor of Technology · Engineering
August 1, 2019 – June 1, 2023
GTB Public School
Higher Secondary Education
April 1, 2017 – March 1, 2018
Parker Public School
Secondary Education
April 1, 2016 – March 1, 2017
ANR Software Pvt Ltd
Software Engineer (QA)
June 1, 2023 – Present
Noida, Uttar Pradesh, India
Plum Schedule (Web Application)
October 1, 2024 – June 1, 2026
Tested scheduling and appointment management features including shift creation, staff assignment, calendar views, availability management, and real-time schedule updates. Designed test cases to validate business rules, role-based access controls, and complex workflow scenarios for both managers and staff users. Performed functional, regression, and integration testing to ensure smooth coordination between scheduling, notifications, and user management modules. Logged, tracked, and retested defects in JIRA, collaborating closely with developers to drive timely and accurate resolution.
Plum POS
January 1, 2024 – June 1, 2026
Conducted end-to-end testing of POS workflows across Kiosk, handheld devices, KDS, and printers using real-life restaurant scenarios, ensuring reliable performance in high-traffic environments. Validated key features including combos, unavailable item handling (nix), vouchers, discounts, adjustment reasons, loyalty programs, and online orders via third-party integrations. Verified transactions, item updates, order flows in reports, and multi-device synchronization to ensure accuracy and consistency across all touchpoints. Replicated client-reported issues, collaborated with developers for timely fixes, and suggested practical restaurant scenarios to improve defect resolution and product reliability.
Plum Ordering (Web & Mobile)
June 1, 2023 – June 1, 2026
Designed and executed test cases for end-to-end ordering flows including cart checkout, payment processing (Stripe, PlumPay), loyalty programs, gift cards, signup, OTP validation, and in-app notifications. Performed regression and functional testing to validate backward compatibility and ensure stability after each feature release. Reported and tracked issues in JIRA, collaborating with developers and product owners to ensure timely resolution and complete sprint sign-off.
Awarded Academic Scholarship by AKTU
AKTU
January 1, 2019 – Present
Cultural Fit Analysis
The candidate's experience across various product modules (KIOSK, Handheld, POS, Web & Mobile applications) and their involvement in end-to-end release management suggest adaptability and a broad understanding of product development lifecycles. Their focus on improving client satisfaction and test coverage aligns with a results-oriented culture. The promotion within their current company indicates a strong work ethic and potential for growth, fitting well into a culture that values continuous improvement and expanded ownership.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, as evidenced by their work with developers, product owners, and operations teams. Their experience as a Release Manager highlights organizational and coordination abilities. The promotion to Software Engineer indicates a proactive attitude and consistent high performance. The candidate's ability to translate client requirements into test scenarios shows good analytical and communication skills.