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Customer Support Associate with 1+ years in medical billing and financial markets.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
KJ Somaiya College of Science & Commerce
BCOM · Financial Markets
August 1, 2018 – June 30, 2022
S.H.V.O.V. & Jr. College
HSC
June 1, 2016 – May 31, 2017
S.H.V.O.V. & Jr. College
SSC
June 1, 2014 – May 31, 2015
Teleperformance
Sr. Customer Service Associate - DATA US Process - Medical Billing
May 1, 2023 – January 1, 2025
India
A Comparative Study of Mortgage Loan of ICICI Bank and HDFC Bank
June 23, 2026 – Present
The main aim of the project is to identify which bank is more convenient, reliable, and fast regarding the Mortgage loan process.
Cultural Fit Analysis
The candidate's background in customer service and financial markets aligns with roles requiring client interaction and process adherence. The academic project demonstrates an ability to conduct structured research. The stated objective indicates a proactive approach to professional development. The target role of 'Customer Support Associate' aligns well with the candidate's recent experience. However, the breadth of projects and skills is limited, primarily focused on finance and customer service.
Soft Skills & Operational Fit
The candidate's experience as a Sr. Customer Service Associate at Teleperformance suggests an ability to handle customer interactions, manage billing processes, and perform administrative tasks. The academic project indicates a capacity for research and comparative analysis. The objective statement reflects a desire for professional growth. However, specific soft skills like problem-solving, empathy, or conflict resolution are not explicitly detailed in the provided data.