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Product Owner, Data, Analytics & AI @ Swisscom | Conversational AI
Senior Data & AI Leader with 15+ years translating complex data into strategic insights and high-impact products. Currently Staff Data Engineer at Swisscom, building LLM-powered conversational analytics that inform senior leadership decisions, drive customer understanding, and accelerate self-service automation. Proven team leadership as Product Owner in Conversational AI & Analytics (3+ years, 2 cross-functional teams) and earlier as Director of Speech Processing R&D — collaborating with Microsoft Research, EPFL/Idiap, and the University of Zurich. PhD in Speech Processing & ML, 40+ peer-reviewed publications, SAFe® 5 PO/PM certified. Combines deep technical expertise with senior stakeholder communication.
University of Patras, Greece
Doctor of Philosophy (PhD), Department of Electrical Engineering and Technology, Prosody modelling using machine learning techniques for neutral and emotional speech synthesis
January 1, 2005 – January 1, 2010
Aristotle University of Thessaloniki, Macedonia, Greece
Diploma Degree in Electrical & Computer Engineering (Bachelor and Master degrees, 5-years), Electrical & Computer Engineering
January 1, 1999 – January 1, 2005
2nd High School of Thessaloniki, Macedonia, Greece
High School Certificate, High School Degree
January 1, 1996 – January 1, 1999
Swisscom
Staff Data Engineer in GenAI and Conversational AI
November 1, 2024 – Present
Swisscom
Product Owner
July 1, 2021 – March 1, 2025
Swisscom
Speech Processing Director, Artificial Intelligence & Machine Learning Group at Swisscom
September 1, 2017 – October 1, 2021
Idiap Research Institute
Research Associate (Scientific Collaborator)
November 1, 2015 – August 1, 2017
Martigny, Switzerland
Idiap Research Institute
Post-Doc Researcher
November 1, 2012 – October 1, 2015
Martigny, Switzerland
University of Western Macedonia, Greece
Lecturer (non-tenured)
February 1, 2012 – September 1, 2012
Kozani, Western Macedonia, Greece
Aristotle University of Thessaloniki
Post-Doc Researcher
December 1, 2011 – November 1, 2012
Thessaloniki, Macedonia, Greece
Technological Educational Institute of Thessaloniki, Greece
Assistant Professor (non-tenured)
September 1, 2011 – February 1, 2012
Technological Educational Institute of Thessaloniki, Greece
Assistant Professor (non-tenured)
September 1, 2011 – February 1, 2012
University of Patras
Post-Doc Researcher
January 1, 2011 – December 1, 2012
Patras, Greece
University of Patras
PhD Student
January 1, 2005 – January 1, 2010
Build AI Agents with n8n
June 24, 2026 – Present
Certified SAFe® 5 Product Owner/Product Manager
SAFe by Scaled Agile, Inc.
June 24, 2026 – Present
Scrum: Advanced
June 24, 2026 – Present
Agile Product Owner Role: Foundations
June 24, 2026 – Present
Cultural Fit Analysis
The candidate has a long tenure at Swisscom, demonstrating loyalty and adaptability within a large organization. The transition from research to product management and then to data engineering roles suggests a proactive approach to career development and a willingness to embrace new challenges. However, the target role of 'Data Analyst' is a slight pivot from their recent 'Staff Data Engineer in GenAI' and 'Product Owner' roles, which might indicate a desire for a more focused analytical role or a step back from direct product ownership. The extensive academic and research background, followed by industry roles, suggests a blend of theoretical depth and practical application. The lack of diverse project experience outside of Swisscom and Idiap Research Institute might indicate a preference for long-term engagements within established structures.
Soft Skills & Operational Fit
The candidate's experience as a Product Owner and Director highlights strong soft skills such as communication, team leadership, stakeholder management, problem-solving, and strategic planning. These are crucial for operational fit in a data analyst role, especially when presenting insights and collaborating with cross-functional teams. The teaching experience also indicates strong communication and coaching abilities.