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Data Analyst with less than a year in SQL, Python, and Power BI
Detail-oriented and customer-focused professional currently completing a Post-Graduate Diploma in Business Analytics at St. Lawrence College. Experienced in troubleshooting operational issues, supporting users in fast-paced environments, and communicating effectively with customers and team members. Skilled in SQL, Python, Power BI, Excel, and process automation with strong analytical and problem-solving abilities. Currently working overnight as a Supervisor at Dairy Queen, where I manage customer concerns, oversee operations, and support team performance under pressure. Eager to apply technical and communication skills in an IT support and end-user support environment at KPMG.
St. Lawrence College
Post Graduate College Diploma · Business Analytics
September 1, 2023 – December 1, 2024
Sacred Heart College
Bachelor's Degree · Economics
September 1, 2020 – April 1, 2023
Red Cross EM
Volunteer
January 1, 2024 – Present
Kingston, Ontario, Canada
St Vincent De Paul Society
Volunteer
January 1, 2024 – December 1, 2025
Kingston, Ontario, Canada
Dairy Queen
Supervisor
January 1, 2024 – Present
Kingston, Ontario, Canada
Customer Experience (CX) Foundations
LinkedIn Learning
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's volunteer experiences at Red Cross EM and St Vincent De Paul Society, along with their customer service role, suggest a proactive and community-oriented individual. Their pursuit of further education in Business Analytics indicates a drive for continuous learning and professional development. These aspects contribute positively to cultural fit, especially in environments that value collaboration, problem-solving, and a service-oriented mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as multitasking, adaptability, problem-solving, and communication through their supervisor role at Dairy Queen. Their volunteer experiences also highlight teamwork and organizational skills. These are valuable for operational fit in a data analyst role, particularly in understanding business context and collaborating with stakeholders.