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Business Analyst with 4+ years in Data Analysis & ERP/CRM Implementation
Results-oriented Business Analyst with 4+ years of experience driving data-informed decisions across ERP/CRM implementation, BI reporting, and process improvement for 15+ enterprise clients. Proven ability to translate ambiguous business needs into clear functional specifications and measurable outcomes — including a 30% improvement in reporting accuracy, 40% reduction in manual reporting effort, and 15% faster project delivery timelines. Expertise spans the full analytics lifecycle: from stakeholder requirement gathering and gap analysis to SQL-based data validation, Power BI dashboard development, and Python automation. Adept at working cross-functionally with technology, operations, and senior leadership to turn data into strategic business value. Seeking a Business Analyst or Data Analyst role where analytical depth and business acumen can drive operational excellence.
Invertis University
Bachelor of Science (Hons) · Computer Science
August 1, 2018 – June 30, 2021
Teleperformance Global Pvt Ltd
Operations Analyst (Data & Reporting)
December 1, 2025 – Present
Noida, Uttar Pradesh, India
TechDotBit Pvt Ltd
Business Analyst - ERP & CRM Implementation
August 1, 2023 – December 1, 2025
Noida, Uttar Pradesh, India
Wipro Limited
Associate Business Analyst
February 1, 2022 – August 1, 2023
Noida, Uttar Pradesh, India
COVID-19 Global Data Analysis & BI Dashboard
June 1, 2023 – June 1, 2026
Ingested and preprocessed the Our World in Data COVID-19 dataset (200K+ records, 200+ countries) in MySQL, designing a relational schema for structured analysis of deaths, infection rates, and vaccination progress. Authored advanced SQL queries using CTEs, window functions, JOINs, and temp tables to compute rolling vaccination totals, death percentages, and country-level infection trends. Built an interactive 4-chart Tableau dashboard covering global statistics, continental deaths, infection rates, and vaccination rollout replicating a full BI analyst pipeline from raw data to executive-level insight.
Power BI Business Intelligence Dashboard
June 1, 2023 – June 1, 2026
Developed end-to-end Power BI solution using Power Query for ETL, DAX for KPI measures, and star schema modelling - reducing query load time by ~35% through optimized relationships and measure tables. Replaced manual Excel-based reporting with automated Power BI dashboards, cutting weekly reporting effort by 50% and enabling real-time self-service analytics for business unit managers. Designed drill-down interactive reports (KPI cards, bar charts, trend lines, maps) enabling stakeholders to monitor revenue trends and regional performance KPIs at Daily, Weekly, and Monthly granularity.
Python Automated Reporting & Data Pipeline
June 1, 2023 – June 1, 2026
Built Python (Pandas) scripts to schedule and auto-generate weekly Excel reports from raw CSV exports, cutting report turnaround time by 60% and eliminating manual copy-paste workflows entirely. Designed automated Excel reporting templates using Power Query and dynamic formulas to consolidate multi-source data into client-ready business unit performance reports with consistent formatting.
Statistics Essential for Data Science
Simplilearn
January 1, 2021 – Present
Data Science with Python
Simplilearn
January 1, 2020 – Present
Tableau Desktop 10
Simplilearn
January 1, 2020 – Present
Cultural Fit Analysis
The candidate's experience across multiple companies (Teleperformance, TechDotBit, Wipro) and diverse project types (COVID-19 data analysis, ERP/CRM implementations, automated reporting) indicates adaptability and a broad skill set. Their focus on driving measurable business value and improving efficiency aligns with a results-oriented culture. The breadth of tools and methodologies used suggests a willingness to learn and apply new technologies.
Soft Skills & Operational Fit
The candidate demonstrates strong stakeholder management, cross-functional collaboration, and process improvement skills. Their experience in coordinating UAT cycles and delivering user training indicates a proactive approach to ensuring successful project adoption and data literacy. The ability to translate business needs into functional specifications and conduct root cause analysis aligns well with operational excellence.