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Business Analyst with 5+ years in Data Analytics & Fraud Management
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Business Analyst with 5 years' experience in Fraud & AML, translating complex compliance and transaction data into actionable insights that drive risk reduction and operational efficiency. Proficient in SQL, Power BI, Tableau and Excel; skilled in data modelling, dashboarding, requirements gathering, stakeholder engagement and process optimization. Delivered structured analyses and automated monitoring solutions to accelerate decision-making, strengthen controls and improve reporting clarity.
PSG College of Arts & Science
Master of Commerce (M. Com) · Commerce
June 1, 2018 – September 1, 2020
PwC
Fraud Investigator → Business & Data Analyst
November 1, 2023 – January 1, 2026
India
Concentrix
Fraud Analyst
June 1, 2023 – October 1, 2023
India
KGISL
Compliance Analyst
November 1, 2022 – June 1, 2023
India
Citi
Fraud Analyst
February 1, 2022 – September 1, 2022
India
Genpact
AML Analyst
January 1, 2021 – February 1, 2022
India
Marketplace Revenue Leakage & Gap Analysis
June 1, 2026 – Present
Conducted in-depth SQL-based investigation to identify revenue leakage points across marketplace transactions. Pinpointed pricing inconsistencies, discount misapplications, and fulfilment gaps contributing to measurable revenue loss. Delivered structured gap analysis report with prioritized recommendations to close revenue leakage.
Comprehensive Audit & Analysis for Effective Digital Strategy
June 1, 2026 – Present
Conducted a full digital audit assessing website performance, SEO health, and content effectiveness for a business client. Identified on-page SEO gaps, site speed issues, and content strategy misalignments, delivering a structured improvement roadmap. Applied WordPress best practices and digital marketing frameworks to optimize online visibility and user engagement.
E-Commerce Order, Delivery & Customer Performance Analysis
June 1, 2026 – Present
Designed end-to-end analytics solution analysing order fulfilment, delivery SLAs, and customer satisfaction metrics for an e-commerce platform. Built interactive Power BI and Tableau dashboards highlighting delivery delays, return rates, and high-value customer segments to guide operational decisions. Applied SQL queries and Excel data cleaning to consolidate multi-source datasets and uncover actionable performance gaps.
Retail Revenue Analysis for Leadership Decision-Making
June 1, 2026 – Present
Developed a comprehensive retail revenue dashboard providing C-suite-ready insights on sales trends, product performance, and regional revenue distribution. Performed advanced data cleaning and transformation in Excel, ensuring data accuracy and reliability for leadership reporting. Designed visual KPI summaries enabling faster, data-driven strategic decisions by senior management.
Microsoft Office Specialist: Microsoft Excel 2016 Expert
HCL GUVI
June 1, 2026 – Present
SQL
Hacker Rank
June 1, 2026 – Present
Analyzing and Visualizing Data with Microsoft Power BI
HCL GUVI
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple companies (PwC, Concentrix, KGISL, Citi, Genpact) and diverse projects (e-commerce, retail, marketplace, digital strategy) suggests adaptability and a broad understanding of different business contexts. Their background in fraud and compliance, coupled with a transition towards data analysis, indicates a proactive learning attitude and a focus on risk management and efficiency, which can be a strong cultural fit for organizations valuing data-driven decision-making and robust controls.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, problem-solving, and attention to detail through their fraud and compliance analysis roles. Their experience in stakeholder management and report preparation indicates good communication and documentation skills, which are crucial for operational fit in a Business Analyst role. The ability to identify and address revenue leakage and process inefficiencies aligns well with an operational focus.