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Operations Manager with 4+ years in Hub Operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Logistics and supply chain management professional with 4.5 years of experience in hub operations and team leadership, expert in supply chain management and process optimization. Key achievements include successfully managing hub operations at Flipkart, significantly impacting customer satisfaction and team performance metrics. Seeking a Senior Executive position at Flipkart, where my expertise in logistics and operations will support my mission of providing efficient and customer-centric services. End-to-end First Mile and Last Mile operations, leading a team of 10-15 hub staff and 70-80 delivery executives, consistently achieving on-time delivery and operational productivity targets.
DIBRUGARH UNIVERSITY
MBA-Marketing & HR · Marketing & HR
August 1, 2019 – June 30, 2021
NERIM GROUP OF INSTITUTIONS
BA (ECONOMICS) · ECONOMICS
August 1, 2016 – June 30, 2019
HOWLY JUNIOR COLLEGE
H.S (12th)
June 1, 2014 – May 31, 2015
JANAPRIYA HS SCHOOL
HSLC (10th)
June 1, 2012 – May 31, 2013
Flipkart Internet Pvt Ltd
Senior Executive Hub Operation
October 1, 2021 – Present
Guwahati, Assam, India
Extramarks Education India Pvt. Ltd
Business Development Associate
July 1, 2021 – September 1, 2021
Guwahati, Assam, India
Cultural Fit Analysis
The candidate's experience in a fast-paced e-commerce environment (Flipkart) suggests adaptability and a results-oriented mindset. Their background in business development also indicates customer-centricity and a proactive approach to problem-solving. The MBA in Marketing & HR provides a broader business perspective, which can be beneficial for cross-functional collaboration and understanding diverse team dynamics. The stated interests in sports and travel suggest a balanced individual who may contribute positively to team morale and company culture.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for a General Operations Manager role, particularly within logistics-heavy environments. Their experience at Flipkart highlights capabilities in team leadership, process optimization, and real-time problem-solving. Soft skills such as stakeholder coordination, customer service, and employee engagement are explicitly mentioned, indicating a well-rounded operational leader. The ability to manage COD reconciliation and cost control also points to a strong financial acumen relevant to operational efficiency.