QA Engineer with 3+ years in Automation, CRM, and API Testing
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QA Engineer with 2.5+ years of experience in Automation and CRM Testing across enterprise web applications. Expertise in Selenium (Java), Playwright (TypeScript), API testing, and Salesforce/Zoho CRM validation. Strong background in CI/CD pipelines, regression optimization, and Agile delivery with focus on improving test coverage, reducing defect leakage, and ensuring release stability
Barkatullah Vishwavidyalaya, Bhopal
Bachelor of Science (PCM) · Physics, Chemistry, Mathematics
August 1, 2019 – June 30, 2022
Screen Magic Mobile Media Pvt Ltd
QA Engineer
December 1, 2023 – Present
India
Advanto Software Pvt Ltd
QA Automation Trainee
November 1, 2022 – June 1, 2023
India
Moment Mortgage (CRM Platform)
January 1, 2024 – June 1, 2024
Worked on testing a CRM-based mortgage platform managing Loan Officers, Leads, and customer communication workflows. Validated RBAC and data isolation mechanisms. Tested real-time chat and lead assignment workflows. Ensured Admin-level audit visibility. Performed automation, API, and regression validation.
Best QA Engineer – Q4 2025
Screen Magic Mobile Media Pvt Ltd
October 1, 2025 – Present
Cultural Fit Analysis
The candidate's experience across different projects and companies, including CRM platforms and healthcare domains, suggests adaptability. The focus on improving efficiency and reducing defects aligns with a results-oriented culture. The use of AI-assisted tools indicates an openness to adopting new technologies and continuous improvement, which is a positive cultural indicator. The award for 'Best QA Engineer' also points to a high-achieving and dedicated individual.
Soft Skills & Operational Fit
The candidate's resume highlights contributions to sprint planning and defect triage, indicating good operational fit within an Agile team. The mention of improving automation development speed and reducing test design effort using AI-assisted tools suggests a proactive and efficiency-driven mindset. The 'Best QA Engineer' award further supports a strong work ethic and commitment to quality.