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Senior Business Analyst / Product Owner with 10+ years in Business Analysis & Product Management
6+ years of experience in Business Analysis, Product Consulting, Enterprise Solution Implementation, and Client Engagement across Workforce Management, Employee Transportation, Banking, Healthcare, and Maritime domains. Experienced in end-to-end product implementations, stakeholder management, solution consulting, and enterprise application support. Strong exposure to Agile and SDLC methodologies with expertise in requirement gathering, process mapping, UAT coordination, product training, and change management. Currently working as Lead Business Analyst for JIVIEWS, a Workforce Management Solution for Maritime Ports focused on intelligent scheduling, deployment tracking, labour compliance, and workforce optimization. Skilled in translating business requirements into scalable digital solutions and collaborating with cross-functional teams to drive successful project delivery.
Bharati Vidyapeeth University, Pune
M.Tech. · Information Technology
August 1, 2011 – June 30, 2013
Dr. Babasaheb Ambedkar Technological University, Lonere
B.Tech. · Information Technology
August 1, 2003 – June 30, 2007
JIVI Solutions SDN BHD
Lead Business Analyst
February 1, 2024 – Present
Remote
IKS Health
Business Analyst / Product Owner
May 1, 2022 – January 1, 2024
Mumbai, Maharashtra, India
Kyzer Software India Pvt. Ltd.
Business Analyst
February 1, 2022 – May 1, 2022
Navi Mumbai, Maharashtra, India
MTAP Technologies Pvt. Ltd.
Consultant / Customer Success Consultant
September 1, 2019 – October 1, 2021
Mumbai, Maharashtra, India
Atharva College of Engineering
Assistant Professor
July 1, 2013 – September 1, 2019
Mumbai, Maharashtra, India
Bharati Vidyapeeth College of Engineering
Assistant Professor
July 1, 2010 – July 1, 2011
Navi Mumbai, Maharashtra, India
Institute of Petrochemical Engineering
Lecturer
July 1, 2008 – May 1, 2009
Raigarh, Maharashtra, India
Advanced Certified Business Analyst
Business Analyst Training Institute, Mumbai
December 1, 2018 – Present
Cultural Fit Analysis
The candidate's diverse experience across multiple industries (Workforce Management, Maritime, Healthcare, Banking, Employee Transportation) and roles (Business Analyst, Product Owner, Consultant, Assistant Professor) suggests adaptability and a broad perspective. Their continuous engagement in product-focused roles and commitment to process improvement align well with a dynamic, results-oriented culture. The transition from academia to industry, and then through various BA/PO roles, indicates a proactive approach to career development and a willingness to embrace new challenges.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in leading implementations, managing client relationships, conducting training, and driving process improvements. Their background in customer success and consulting roles indicates strong communication, problem-solving, and stakeholder management skills. The ability to achieve high customer satisfaction ratings (4.0+/5) further supports their effectiveness in client-facing roles and operational excellence.