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Senior Business Analyst and Scrum Master with 4+ years in IT Project Delivery & Oracle CC&B
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Strategic and results-driven Business Analyst with over 4.5 years of experience in IT project delivery, business operations, client engagement, and software testing. Possesses strong expertise in Oracle CC&B and Revenue Management & Billing, with a proven track record of successful offshore deployments and on-time delivery of features and enhancements. Adept at building and maintaining strong client relationships while ensuring alignment with business objectives. Recognized with a Best Team Award for outstanding performance and collaboration. Demonstrates excellent communication skills, strong work ethic, and leadership capabilities, with a consistent record of delivering high-quality outcomes.
Bhubanananda Odisha School of Engineering
Diploma
N/A – Present
Kalinga Public High School
X
N/A – Present
Infosys Limited
Business Analyst
January 1, 2022 – Present
USA
Infosys Limited
Business Analyst
January 1, 2021 – December 31, 2022
USA
DLC (Duquesne Light Company)
January 1, 2022 – June 1, 2026
The scope of the project the Technological requirement for US based customers managing their electricity supplies accounts, bills and payments and other activities.
EP WATER (el paso Water)
January 1, 2021 – December 31, 2022
The scope of the project covers plan & Analyze the Technological requirement for US based customers managing their water system supplies, accounts, bills and payments and other activities.
C++
Udemy Platform
June 1, 2026 – Present
C
Udemy Platform
June 1, 2026 – Present
Business Analyst foundation and competencies
Unknown
June 1, 2026 – Present
Agile Business Analyst and Dynamic 365 fundamentals (CRM)
Unknown
June 1, 2026 – Present
Dynamic 365 customer service functional consultant associate
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience with US-based clients (DLC, EP WATER) and large-scale projects at Infosys suggests adaptability to diverse work environments and client expectations. Their certifications in Agile and Business Analyst fundamentals indicate a proactive approach to professional development. The breadth of skills, including problem-solving and critical thinking, aligns with a culture that values continuous improvement and strategic thinking. The role as a Business Analyst and Scrum Master requires strong collaboration and communication, which the candidate's experience supports.
Soft Skills & Operational Fit
The candidate demonstrates strong communication skills through detailed project descriptions and a focus on client collaboration. Their experience highlights problem-solving, critical thinking, and a structured approach to project delivery, indicating good operational fit. The mention of a 'Best Team Award' and 'excellent communication skills' in the resume summary further supports this. The candidate's experience in QA testing also suggests an attention to detail and quality.