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Business Analyst Lead with 5+ years in Data Analysis & Process Optimisation
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Business Analyst with 5+ years of experience in requirements analysis, data analysis, KPI monitoring, and process optimisation. Proven ability to improve operational efficiency by 25%, reduce reporting errors by 30%, and deliver UAT with 100% requirement alignment. Skilled in SQL, Power BI, Advanced Excel, and BRD/FRD documentation. Adept at translating business needs into actionable insights across Agile and Waterfall environments.
Kuvempu University
Bachelor of Commerce (B.Com) · Commerce
August 1, 2013 – June 30, 2016
Expert Option Trade Pvt. Ltd
Business Analyst
June 1, 2025 – May 1, 2026
Bengaluru, Karnataka, India
Concentrix
Real-Time Analyst (RTA)
February 1, 2021 – May 1, 2025
Bengaluru, Karnataka, India
Vaccination Analytics Dashboard
June 24, 2026 – Present
• Analysed national vaccination data using SQL, Excel, and Power BI to track coverage trends and regional performance gaps. • Built an interactive Power BI dashboard improving data insight accuracy by 25%; adopted by the team for weekly reporting.
Customer Segmentation & Marketing Strategy
June 24, 2026 – Present
• Conducted RFM (Recency, Frequency, Monetary) analysis identifying high-value segments contributing 40% of repeat sales. • Designed a targeted campaign strategy projected to improve conversion rates by 12%, supported by a live marketing performance dashboard.
Zomato & Hospital ER – Power BI Dashboard
June 24, 2026 – Present
• Built dual-domain interactive dashboards for food delivery and emergency room KPIs using Power BI advanced data modelling. • Improved data insight accuracy by 25% and operational efficiency tracking by 10% through DAX measures and Power Query.
Business Analyst Certification
PlaceTie
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, including food delivery, hospital ER, vaccination analytics, and customer segmentation, shows a broad interest in applying analytical skills across different domains. Their continuous learning initiative in AI-powered analytics and Python indicates a proactive and growth-oriented mindset, which is a positive cultural fit. The experience in both a trading firm and a global CX outsourcing leader suggests adaptability to different organizational structures and operational demands. However, the experience is primarily in individual contributor roles, and the 'Lead' aspect of the target role would require further validation of leadership and mentorship capabilities.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical and problem-solving skills through root-cause analysis and process improvement initiatives. Their experience in leading UAT cycles and collaborating with various teams (Operations, Team Leads, WFM) indicates good stakeholder management and teamwork. The ability to present data-driven recommendations to senior leadership suggests effective communication and influence. Managing outage and incident response protocols highlights their capability to handle critical situations and maintain operational stability.