Experienced Client Relationship Manager and US Recruiter with strong customer service skills
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
3 years of experience as a Client Relationship Manager, US Recruiter, and Customer Service Representative for Ajio and Meesho, handling client communication, recruitment, customer support, and CRM activities while ensuring high customer satisfaction. Experienced in managing customer interactions through calls, emails, and chats, ensuring timely and effective resolution. Strong knowledge of ERP, CRM and ATS software to streamline recruitment and customer service processes Adept at understanding client and candidate requirements to deliver quality hiring solutions and excellent customer support. Well-versed in Microsoft Office tools (Basic Excel, Word, Outlook, Teams) to facilitate smooth communication and teamwork. Working as a Client Relationship Manager, handling complaints, coordinating with clients and sales and collecting feedback.
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Cultural Fit Analysis
The psychometric test score of 0, which evaluates work attitude, stress handling, and team collaboration, suggests a poor cultural fit based on this assessment. This raises significant concerns about the candidate's ability to integrate effectively into a team environment and manage workplace dynamics.
Soft Skills & Operational Fit
The psychometric test score of 0 indicates significant concerns regarding logical reasoning, work attitude, stress handling, and team collaboration. While the resume describes handling customer queries calmly and professionally, the test results strongly contradict these self-reported traits, suggesting a poor operational fit.