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AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
CTO IT SUPPORT
Hello! I'm Achu Surendran, an experienced IT Support professional with a track record dating back to 2016. Specializing in expert-level technical support, I thrive on addressing complex issues promptly. Collaborating seamlessly with cross-functional teams, I contribute to continuous improvement initiatives for our products and services. As a mentor to junior support engineers, I take pride in enhancing the team's capabilities through knowledge sharing. My knack for conducting in-depth root cause analysis ensures lasting solutions to customer concerns. Beyond reactive support, I'm passionate about engaging proactively with clients to optimize their experiences. Let's connect and navigate the ever-evolving landscape of IT together!
Fatima Mata National College, Kollam
Bsc computer science, Information Technology
October 1, 2013 – May 1, 2016
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PC GARAGE
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Cultural Fit Analysis
The candidate's experience is heavily focused on IT infrastructure, network security, and technical support. The target role is 'iOS Developer', which represents a significant shift in domain. While the candidate has a B.Sc. in Computer Science, there is no explicit project or work experience in mobile development (iOS, Swift, Objective-C, Xcode, etc.). This indicates a poor cultural fit for the specified target role without significant upskilling or a career transition plan.
Soft Skills & Operational Fit
The candidate's experience as a Senior Technical Support Engineer and CTO suggests strong problem-solving, troubleshooting, and leadership skills. The detailed descriptions of managing complex systems and collaborating with cross-functional teams indicate good operational fit for roles requiring technical depth and coordination. However, there is no direct evidence of soft skills relevant to an iOS Developer role.