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Senior Data Analysis with 4+ years in business reporting & performance analytics.
MIS and Data Analyst with 4+ years of experience in building dashboards, KPI tracking systems, and automated reporting solutions across HR operations, service delivery, and sales environments. Skilled in Power BI, Advanced Excel, Power Query, and data visualization to transform raw operational data into actionable business insights. Experienced in working with cross-functional teams including HR, operations, finance, and vendor management to support data-driven decision-making and performance improvement.
Ahsanullah University of Science and Technology (AUST)
Bachelor of Business Administration (BBA) · Human Resource Management
August 1, 2015 – June 30, 2019
Banglalink Digital Communications Ltd.
HR Assistant (Rewards & HR Operations)
August 1, 2025 – Present
Dhaka, Dhaka Division, Bangladesh
E-Zone HRM Ltd.
Executive (BRAC Bank, Head Office)
October 1, 2022 – August 1, 2025
Dhaka, Dhaka Division, Bangladesh
Shampan Group
Junior Marketing Executive, Sales Operations & FMCG Distribution Support
November 1, 2021 – October 1, 2022
Dhaka, Dhaka Division, Bangladesh
Food Delivery Sales Performance Dashboard (Foodpanda)
June 24, 2026 – Present
Built a sales analytics dashboard to track revenue trends, SKU performance, category sales, regional distribution, target achievement, and monthly sales movement. Used Power Query to clean and transform sales data for KPI reporting, trend analysis, and forecasting support.
View ProjectRedemption Tracking
June 24, 2026 – Present
Power BI dashboard for tracking employee coupon redemptions using vendor-managed Google Sheets data, with insights on redeemed, delivered, and pending coupons, BDT values, monthly trends, and top reward categories.
View ProjectTelecommunication Industry Data Analysis
June 24, 2026 – Present
Analyzed telecom operational and performance datasets to identify usage trends, service activity patterns, and KPI variations, supporting structured reporting and performance insight generation.
View ProjectRFM Customer Segmentation
June 24, 2026 – Present
Segmented customers by recency, frequency, and monetary value to identify high-value, loyal, and at-risk customer groups for targeted decision-making.
View ProjectCohort Analysis
June 24, 2026 – Present
Analyzed user and customer retention trends across cohorts to understand repeat behavior, drop-off points, and performance over time.
View ProjectNGO Program Data Analysis
June 24, 2026 – Present
Analyzed branch-level and program performance data to identify operational trends, service coverage gaps, and activity variations across locations to support monitoring and reporting decisions.
View ProjectExploratory Data Analysis (EDA) – Hospitality Dataset
June 24, 2026 – Present
Cleaned and analyzed data to build KPI summaries and visual insights on performance trends and business patterns.
View ProjectWorkflow Automation Tracker
June 24, 2026 – Present
Built automated tracking dashboards and reporting logic to improve visibility, reduce manual follow-up, and support faster operational monitoring.
Data Analysis & Power BI
Interactive Cares
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from food delivery sales to telecom analysis, customer segmentation, and NGO program analysis, indicates adaptability and a broad interest in applying data analysis across different domains. Their experience in HR and sales operations, coupled with a BBA in Human Resource Management, suggests a business-oriented mindset that can bridge technical analysis with business needs. The target role of 'Senior Data Analysis' aligns well with their demonstrated skills in reporting, dashboarding, and data-driven insights, although their formal education is not directly in a technical field.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in coordinating with cross-functional teams (HRBPs, procurement, billing, distribution, vendors, sales, support, tech) to ensure data accuracy, timely reporting, and issue resolution. Their focus on workflow automation and reducing manual efforts suggests a proactive approach to process improvement. The resume highlights 'Stakeholder coordination, reporting standardization, documentation accuracy, workflow automation, cross-functional communication' as strengths, which are crucial for a senior data analysis role.