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Technical Support Specialist with 1+ years in troubleshooting, customer care, and IT support.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Highly motivated individual with strong problem-solving skills, a collaborative team player, and excellent time management abilities. Experienced in providing technical assistance, troubleshooting hardware, software, and network issues, and ensuring optimal system performance. Demonstrated ability to deliver positive customer experiences and build strong client relationships in fast-paced environments.
Waterberg TVET college
Level 4 Certificate · Information Technology and Computer Science
August 1, 2023 – June 30, 2025
Worldskill Competition
Certificate · IT Networks
August 1, 2023 – June 30, 2023
Kolobe Ramsobana sec School
National senior certificate · Matric
June 1, 2020 – May 31, 2020
Telkom
Technical Support customer care associate
January 1, 2026 – Present
India
Bokwidi Primary School
Assistant Teacher
November 1, 2021 – August 31, 2022
India
Mokopane Hospital
IT Support & IT Support
October 1, 2021 – October 21, 2021
India
CISCO
Worldskill Competition
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's experience includes roles in education, healthcare IT support, and telecommunications customer care, showing adaptability across different environments. The pursuit of further education in IT and a CISCO certification indicates a proactive approach to skill development relevant to technical roles. The stated objective of problem-solving and teamwork aligns with typical requirements for a Technical Support Specialist. The diversity of roles, even if some are short-term, suggests a willingness to engage in various professional settings.
Soft Skills & Operational Fit
The candidate demonstrates an objective focus on problem-solving, teamwork, and time management. Experience in customer-facing roles at Telkom suggests an ability to handle customer interactions and maintain positive relationships. The assistant teacher role, while not directly technical, indicates experience in a structured environment and potentially basic instructional skills. The short duration at Mokopane Hospital as IT Support suggests limited practical exposure to complex IT environments, but the description aligns with core technical support responsibilities.