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Head of Saasly | CPaaS & CCaaS Integration Strategist | Creator of the “Lego Box” — Prebuilt Omnichannel Connectors | Enabling B2B SaaS Partnerships @Saasly | US · UK · MEA · India
Most companies take months to build omnichannel communication from scratch. We help enterprises accelerate time-to-market using prebuilt integrations and AI—delivering a complete 360° omnichannel solution in weeks. There’s a better way. I’m Abinaya — Head of Saasly (iPaaS Business Unit) at Spritle Software, and I help enterprises go omnichannel in weeks, not months. 🚀 We do this through our “Lego Box” 🧩 — a set of prebuilt, plug-and-play connectors for: WhatsApp · RCS · SMS · Email · Voice · AI Chatbots · Payment Gateways · CRM · Helpdesk Think of it as a modular omnichannel stack. You pick what you need, we integrate it into your product quickly — without heavy custom development. ⚡ 📈 What I’ve delivered Delivered scalable custom & marketplace apps across Freshworks, Zoho, Zendesk, Salesforce, Microsoft, LeadSquared, HubSpot, MoEngage, WebEngage, CleverTap & Monday.com Enabled enterprise clients globally with scalable communication integrations 🌍 Built CPaaS partner ecosystem with Tanla, ValueFirst, Infobip, Karix & MMDA Smart 🤝 Led end-to-end SaaS delivery across the full SDLC — from requirements to global go-live 🎯 Where I can help If your company is looking to: 🧩 Delivered scalable custom & marketplace apps across Freshworks, Zoho, Zendesk, Salesforce, Microsoft, LeadSquared, HubSpot, MoEngage, WebEngage, CleverTap & Monday.com 🤝 Build CPaaS marketplace apps or integration partnerships 🌍 Expand your SaaS product into US, UK & MEA markets 📩 Let’s connect Open to conversations around CPaaS, integrations, and SaaS partnerships. → DM me here → abinaya.gunasekaran@spritle.com → www.saasly.in
Kongu Engineering College
Master of Business Administration (MBA), Human resources and production
January 1, 2014 – January 1, 2016
Anna University
Bachelor of Engineering - BE, Computer Science
January 1, 2010 – January 1, 2014
Spritle Software
Program Manager-Saasly
December 1, 2022 – Present
Spritle Software
Project Coordinator & BA
January 1, 2021 – Present
NIYAMA GLOBAL
Product Manager
January 1, 2020 – September 1, 2020
Tamil Nadu, India
Leaderpods
Human Resource Business Partner
October 1, 2018 – May 1, 2020
Chennai, Tamil Nadu, India
The Butterfly's Effect
Strategic Consultant
August 1, 2017 – October 1, 2018
Greater Coimbatore Area
Protechsoft Technologies
Human Resources Executive
January 1, 2017 – June 1, 2017
Tamil Nadu, India
ManageEngine ServiceDesk Plus
ManageEngine
June 25, 2026 – Present
Certificate of Attendance | AWS Summit India 2023
Amazon Web Services (AWS)
June 25, 2026 – Present
Freshdesk Omnichannel Expert Certification
Freshworks
June 25, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across Program Management, Product Management, HR, and Strategic Consulting, coupled with an MBA, suggests a broad perspective and adaptability. Their involvement in global markets (US, UK, Middle East, ANZ, India) and various platforms (Freshworks, Zoho, Zendesk, etc.) indicates an ability to work in diverse environments and with different stakeholders. The progression from technical education to business and management roles aligns with a strategic, leadership-oriented cultural fit.
Soft Skills & Operational Fit
The candidate's experience in managing cross-functional teams, leading agile scrums, and engaging in strategic consulting indicates strong leadership, collaboration, and problem-solving skills. Their HR background also suggests good interpersonal and employee engagement capabilities, which are beneficial for a Program Manager role. The focus on global markets and diverse platforms points to adaptability and operational flexibility.