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Application Support Engineer with 7+ years in SAP, Billing & IT Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Accomplished support professional delivering reliable information and communications technology assistance. Maintained robust, high-performing systems through ongoing monitoring and improvement implementation. Resolved issues quickly and accurately through focused troubleshooting.
[CDAC]
Post Graduation Diploma
August 1, 2015 – June 30, 2016
IES College of Technology
Bachelor of Engineering · Electronics and communication
August 1, 2011 – June 30, 2015
ELC Higher secondary school
Class 12th · Science
June 1, 2009 – May 31, 2011
Angel english school
Class 10th
June 1, 2007 – May 31, 2009
Quess Corp (Client Reliance JIO Infocom Limited)
Application Support Engineer
December 1, 2023 – Present
Navi Mumbai, Maharashtra, India
ACL Digital (Client Reliance JIO Infocom Limited)
Application Support Engineer
May 1, 2022 – November 1, 2023
Navi Mumbai, Maharashtra, India
Think and Learn Pvt LTD
Pre Sales Operations
August 1, 2020 – April 1, 2022
Bengaluru, Karnataka, India
Invest elite Research
Business Analyst
August 1, 2018 – March 1, 2020
Indore, Madhya Pradesh, India
Cultural Fit Analysis
The candidate has a consistent work history in application support roles, particularly within large enterprise environments (Reliance JIO Infocom Limited), indicating an ability to adapt to structured and demanding operational cultures. Their experience across different companies (Quess Corp, ACL Digital) and roles (Pre Sales, Business Analyst) suggests adaptability and a willingness to take on diverse responsibilities. The focus on customer issues and end-user training aligns with a service-oriented culture.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in daily task completion, shift handovers, and end-user training. Their previous roles in pre-sales operations and business analysis suggest good communication and customer service skills, which are beneficial for an application support role. The resume highlights a focus on problem-solving and maintaining optimal system functionality.