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Senior QA Enginneer with 5+ years in Manual, API, and Automation Testing
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Meticulous and results-driven professional with 4+ years of combined experience in Quality Assurance and Customer Support. Proven expertise in manual testing, API testing, functional validation, regression testing, and defect management using industry-standard tools including JIRA, POSTMAN, Selenium, and JMeter. Experienced in Agile/Scrum environments with a strong track record of collaborating with cross-functional teams to deliver high-quality software on schedule. Adept at translating customer feedback into actionable improvements.
Bankura Unnayani Institute of Engineering
B.Tech · Electronics & Communication Engineering
N/A – Present
Patna Collegiate School
Matriculation · Science
N/A – Present
IGT Solutions (SBI Card Process)
Customer Care Executive
September 1, 2024 – Present
India
Eupheus Learning
Quality Assurance Engineer
November 1, 2022 – November 1, 2023
India
Varriables Software
Software Test Engineer
March 1, 2020 – November 1, 2022
India
Pharmacy Website
June 14, 2026 – Present
Developed comprehensive test plans and executed functional, regression, load, manual, and API testing. Identified and reported critical defects impacting checkout and inventory workflows, improving overall application stability.
Inglewood Estate
June 14, 2026 – Present
Performed end-to-end manual, functional, regression, and automation testing for a real estate web platform. Utilized Selenium for automated regression suites, significantly reducing manual test execution time.
CRM (Web and Mobile Application)
June 14, 2026 – Present
Created detailed test plans and test cases; executed manual, functional, regression, load, and API testing across web and mobile platforms. Conducted JMeter load testing to validate system performance under peak usage conditions.
Cultural Fit Analysis
The candidate's project diversity spans e-commerce, CRM, and real estate, indicating adaptability to different business domains. Their experience in Agile/Scrum environments and collaboration with cross-functional teams suggests a good fit for dynamic, team-oriented cultures. The recent customer service role, while not directly technical, shows a commitment to problem-solving and customer satisfaction, which can translate into a user-centric approach to quality assurance. The breadth of testing skills and tools used aligns well with a senior QA role requiring a versatile professional.
Soft Skills & Operational Fit
The candidate's experience as a Customer Care Executive, though recent, highlights strong communication, multitasking, and prioritization skills, which are valuable for cross-functional collaboration in a QA role. Their ability to thrive in a high-pressure environment and contribute to process improvement initiatives suggests a proactive and adaptable operational fit. The resume also indicates experience in coordinating with development teams and providing actionable feedback, which are crucial for effective QA.