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Devops Engineer with 4+ years in production support, system reliability, and data processing
DevOps Engineer with 3.10 years of experience at Infosys, specializing in production support, system reliability, and ITSM operations. Designed, developed, and maintained end-to-end ETL pipelines using AWS Glue, Amazon S3, and Amazon Redshift for scalable data processing. Implemented CI/CD pipelines using GitLab and Jenkins for automated deployment and version control. Monitored data pipelines and systems, resolving failures, performance issues, and bottlenecks to ensure stability. Performed root cause analysis (RCA) and applied preventive fixes for recurring production issues. Managed incident lifecycle using ServiceNow, ensuring SLA compliance and minimal business impact. Developed 25+ dashboards, improving reporting efficiency and driving ~30% business impact.
BATU University
BTech · Civil Engineering
August 1, 2017 – June 30, 2021
Infosys PVT LTD
Senior System Engineer
June 30, 2022 – Present
Pune, Maharashtra, India
Cultural Fit Analysis
The candidate's experience at Infosys, a large IT services company, suggests adaptability to diverse project environments and client requirements. The focus on production support, system reliability, and ITSM aligns with roles requiring a strong sense of ownership and problem-solving. The project diversity, though within a single company, shows exposure to different business needs (BI delivery, data warehousing).
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through experience in production support, ITSM, root cause analysis, and Agile Scrum methodologies. Collaboration with cross-functional teams and stakeholders is evident. The resume highlights mentorship and training, indicating leadership potential.