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Project Manager with 10+ years in Digital Transformation, ERP, CRM, and GenAI across BFSI, Insurance
Senior Project & Programme Manager with 10+ years of experience delivering complex digital programmes across BFSI, Insurance, Retail Technology, and Travel. Proven track record managing large cross-functional programmes at enterprise scale including end-to-end Salesforce, ERP, GenAI, and VR project delivery at Ergo Technology, Loan Management System modernisation at L&T Finance, and retail tech implementations for global brands Nike and Bata at ETP Group. PMP-certified with hands-on Scrum Master and SAFe experience managing 10 Agile delivery pods. Onsite delivery experience in Europe coordinating multi-cultural teams across geographies. Seeking a product company role in Fintech, Insurtech, Retail SaaS, or Travel Tech where domain expertise and delivery rigour can drive real product outcomes.
VJTI, University of Mumbai
M. Tech · Project Management
August 1, 2017 – June 30, 2019
DMCE, University of Mumbai
B. E · Chemical Engineering
August 1, 2012 – June 30, 2016
N2 Lab
Senior Project Manager
October 1, 2025 – Present
India
Ergo Technology and Services
Senior Project Manager
August 1, 2023 – October 1, 2025
India
L&T Finance
Senior Project Manager
August 1, 2022 – August 1, 2023
India
Thomas Cook | UpGrad | ETP Group | Emkay
Assistant Project Manager
June 1, 2016 – August 1, 2022
India
Project Management Professional (PMP®)
PMI
June 1, 2026 – Present
Business of Product Management
AWIT
June 1, 2026 – Present
Information Systems Auditing, Controls & Assurance
HKUST
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across four distinct industries (BFSI, Insurance, Retail, Travel) and managing projects in multiple geographies (Europe, India) indicates a high degree of adaptability and cultural awareness. Their involvement in diverse projects, from ERP/CRM implementations to GenAI and VR initiatives, showcases a broad interest in technology and a willingness to embrace new challenges. The explicit mention of coordinating cross-cultural teams further supports a strong cultural fit for global or diverse environments.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, coordination, and problem-solving skills through their experience in managing complex, multi-geography projects and proactively identifying and correcting bottlenecks. Their ability to facilitate Agile ceremonies and manage cross-cultural teams indicates excellent interpersonal and operational fit for senior project management roles. The detailed descriptions of managing UAT, go-live, and hypercare phases, along with vendor SLA governance, highlight a meticulous and results-oriented approach.