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Lead Quality Analyst with 7+ years in Test Planning & Execution and Automation QA
Experienced Duck Creek QA Analyst with 7+ years of expertise in the insurance domain, specializing in test planning and execution across DC Policy, Billing, Rating, and Claims functionalities. I am adept in Agile and DevOps methodologies and SQL to conduct comprehensive functional, API, and regression testing. Recognized for strong leadership in coordinating onshore/offshore teams, I ensure high-quality deliverables by maintaining complex test suites and streamlining QA processes. Highly proficient in both manual and automation QA, I have a proven track record of managing full SDLC/STLC lifecycles for complex migrations and system enhancements.
University Of Mumbai
B.E. · Electronics Engineering
August 1, 2015 – June 30, 2015
The Hollard Insurance
Senior Test Analyst
July 1, 2024 – Present
Australia
Axis Capital Insurance
Team Lead
August 1, 2022 – June 1, 2024
United States
Royal & Sun Alliance Insurance
Test Analyst
January 1, 2020 – July 1, 2022
United Kingdom
Capgemini Technology Services India Limited
Senior Consultant
January 1, 2019 – Present
Mumbai, Maharashtra, India
Allianz SE
Junior Test Analyst
January 1, 2019 – December 1, 2019
Germany
The Hollard Insurance- Data Migration
July 1, 2024 – Present
Streamlined the Duck Creek platform migration for over 30k policies by engineering and validating a robust "Grandfather Rule" framework encompassing 200+ complex UW rules. I successfully mitigated data integrity risks by implementing automated migration values to resolve missing or incorrect legacy data, ensuring a seamless transition and high-quality production support. Conducted functional testing across DC modules, including Policy Administration/Centre, Billing Express/Centre, rating validation, ETL processes, and document generation. Designed and maintained a comprehensive regression test suite comprising 250+ test cases, achieving 60% automation coverage. This enhanced execution efficiency by over 35% and significantly improved release cycle stability. Conducted End-to-End and exploratory testing for each major code merge release, identifying critical edge cases and preventing 15+ potential production issues. Contributed to the successful delivery of the major implementation aligned with the Go-Live scheduled for the first week of March 2026.
Axis Capital Insurance- Rapid Releases DC Forms
August 1, 2022 – June 1, 2024
Led the functional team in enhancing existing DC forms and implementing new state-specific forms across multiple U.S. jurisdictions, aligning with endorsements, core and sub-coverages, optional coverages, and diverse customer requirements. Executed dynamic form validations to ensure a consistent and standardized document experience across all Commercial P&C insurance product lines. Facilitated usability testing sessions with business stakeholders to validate enhancements, resulting in implementations that improved customer satisfaction by 20%. Planned and developed an automated test case suite using the TOSCA tool to reduce execution time for multi-state form validations across all U.S. jurisdictions.
Royal & Sun Alliance Insurance- BAU MOTORS
January 1, 2020 – July 1, 2022
Planned, designed, and executed comprehensive manual testing for the Duck Creek insurance platform, including its core modules and integrated external applications such as MS Dynamics CRM and aggregator systems, ensuring system enhancements were seamlessly aligned across all integrated components. Collaborated with 5+ cross-functional teams to support cross-product implementations, enhance the regression suite, and expand automation coverage, resulting in a 20% reduction in production defects. Executed functional testing across core P&C insurance platform modules, including Policy Administration, Billing Express, Claims Centre, Rating, Policy Documents/Forms, No Claim Bonus validation, and migration implementations. Developed and enhanced comprehensive test cases while documenting key testing procedures, increasing test coverage for critical insurance workflows from 60% to 90%.
Allianz SE- Allianz Reich Client Regression
January 1, 2019 – December 1, 2019
Performed comprehensive regression testing across major and minor insurance platform releases, validating 500+ scenarios across all modules to ensure system stability and release readiness. Executed HOTFIX validations to promptly address post-release issues, minimizing service disruptions and business impact. Collaborated with cross-functional teams to ensure seamless platform integration and efficient defect resolution, improving overall testing effectiveness and delivery efficiency.
Insurance Level 1
Capgemini's L&D platform
June 1, 2026 – Present
Duck Creek Phase Gates Certification
DC University
June 1, 2026 – Present
TOSCA Automation Certification
Tricentis Platform
June 1, 2026 – Present
Duck Creek Fundamentals Certification
Unknown
January 1, 2024 – Present
Cultural Fit Analysis
The candidate's project diversity across different insurance companies (Hollard, Axis Capital, Allianz, Royal & Sun Alliance) and geographies (Australia, New Zealand, USA, UK, Germany, France) indicates adaptability and a broad perspective. Their experience in leading teams and collaborating with cross-functional teams suggests a team-oriented approach. The certifications in industry-specific tools (Duck Creek, TOSCA) and insurance knowledge demonstrate a commitment to continuous learning and professional development, which aligns with a culture of growth and expertise. The target role of 'Lead Quality Analyst' aligns well with their 'Team Lead' experience and demonstrated leadership in QA initiatives.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, collaboration, and problem-solving skills through their project descriptions. They have experience working with cross-functional teams and business stakeholders, facilitating usability testing, and improving customer satisfaction. Their ability to manage complex test suites and streamline QA processes indicates a strong operational fit for a senior role. The candidate's experience in Agile/Scrum/Kanban methodologies suggests adaptability and a collaborative work attitude, which aligns well with modern development environments.