Sharaniya.V

Four years of IT Support and analysts experience in leading MNC companies, with excellent communication skills and analytical abilities to identify the root cause of problems, providing resolutions in timely manner. Aspiring to develop my career in Customer Support, IT Support and Knowledge Processing Outsourcing domain, be a valuable resource to the company. BE (Computer Science) with good knowledge and hands on experience in below tools: MS Office applications -Word, Powerpoint and Excel, ServiceNow, Remedy tool, Jira tool