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Service Desk Executive with less than a year in IT Support and Infrastructure
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Sayali Gujar completed her Bachelor of Engineering in Information Technology (BE.IT) and is seeking job opportunities. She describes herself as hardworking and a quick learner, adaptable to various job roles. Her skills include HTML, CSS, JavaScript, Linux, Troubleshooting, CCNA, ITIL, Outlook Configuration, DNS Configuration, Windows Administration, Hyper-V, VMware Workstation, Virtualization, and CompTIA. She has experience as a Service Desk Engineer, providing IT support and managing user requests.
Nagpur Institute of Technology
Bachelor of Engineering · INFORMATION TECHNOLOGY
August 1, 2018 – June 30, 2022
Rashtrasant Tukdoji Maharaj Nagpur UniversityNagpur Institute Of technology
B.Tech / B.E. · Information Technology
August 1, 2018 – June 30, 2022
Nabla Infotech
Service Desk Engineer
February 1, 2024 – July 1, 2024
India
Analysis of covid-19 data using linear and polynomial regression algorithm.
January 1, 2022 – May 1, 2022
Analysis of COVID-19 data using linear and polynomial regression algorithm. Machine learning algorithms applied to COVID-19 datasets from 01-03-2021 to 08-05-2021 for India and its top 4 states. The project aimed to predict results using machine learning algorithms, providing insights helpful for government action against the pandemic.
Japanese Language Proficiency Test N5
Japan Foundation And Japan Educational Exchanges and Services
May 1, 2026 – Present
Cultural Fit Analysis
The candidate's recent professional experience as a Service Desk Engineer directly aligns with the 'Service Desk Executive' target role, indicating a clear career path and interest. The breadth of listed skills, from core IT support to basic programming and a Japanese language certification, suggests a proactive and curious individual. The academic project in machine learning demonstrates an interest in analytical problem-solving, which can be valuable in identifying trends or automating tasks within a service desk.
Soft Skills & Operational Fit
The candidate's experience in direct user interaction (answering phone calls, obtaining information) indicates good foundational communication and customer service skills. The self-description as a 'hardworking and quick learner' suggests a positive attitude and adaptability, which are crucial for a dynamic service desk environment. The academic project, while not directly service desk related, demonstrates analytical and problem-solving capabilities.