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Application Support with 10+ years in IT Support & Production Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which help me to explore myself fully and realize my potential. To excel in the field of IT, through a continuous learning process with team spirit, in a challenging, dynamic and growth-simulating environment. To excel in the profession whatsoever bestowed upon and to work the best of my abilities. Willing to work as a key player in challenging and creative environment.
K.L.E.S POLYTECHNIC HUBLI
DIPLOMA · E&C ENGINEERING
August 1, 2001 – June 30, 2005
Govt. P.B. High School. Jamkhandi.
S.S.L.C
June 1, 1997 – May 31, 1998
Dentsu Aegis Network India Pvt Ltd
Tech Lead/ Support Manager, BI Support
June 1, 2023 – Present
Bengaluru, Karnataka, India
Varite India Pvt Ltd
Manager, Technical Support L5
March 1, 2022 – June 1, 2023
Bengaluru, Karnataka, India
Clean Harbors India LLP
Manager, Production Support
May 1, 2019 – August 1, 2021
Hyderābād, Telangana, India
Collabera
Lead, Support Engineering
February 1, 2018 – May 1, 2019
Hyderābād, Telangana, India
Unisys
Lead, Application Support
May 1, 2015 – February 1, 2018
Hyderābād, Telangana, India
Husys Consulting
Lead, Application Support
April 1, 2014 – May 1, 2015
Hyderābād, Telangana, India
Iridium Interactive Ltd
Lead, Application Support
March 1, 2010 – March 1, 2014
Hyderābād, Telangana, India
McAfee Inc
Application Support Analyst
November 1, 2007 – March 1, 2010
Bengaluru, Karnataka, India
CCNA
Cisco Inc
May 1, 2026 – Present
ITIL V3 Foundation certification GR750029010RK
PEOPLECERT
May 1, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience across multiple companies (Varite, Iridium, Dentsu Aegis, McAfee, Husys, Collabera, Unisys, Clean Harbors) and diverse roles (Lead, Manager, Analyst) demonstrates high adaptability and a broad understanding of different organizational cultures. Their consistent involvement in team management, stakeholder engagement, and process improvement initiatives (CSI, IT Governance) indicates a collaborative and proactive mindset. The ability to bridge communication between onsite and offshore teams, and work effectively with vendors, further supports a strong cultural fit for dynamic, globally distributed environments.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and team management capabilities, including conducting 1:1s, setting performance goals, and mentoring team members. They are adept at stakeholder communication, managing escalations, and driving continuous service improvement (CSI) through documentation (KB articles) and root cause analysis (RCA). Their experience with on-call support and managing critical activities highlights operational readiness and resilience. The candidate's focus on metrics and process adherence (ITIL, SOx compliance) indicates a strong fit for structured operational environments.