MONISHA P

Jaya College of Arts and science

Bachelor of Computer Application

N/A – Present

SAGOUS Software and Services Private Limited

Senior QA Engineer

March 1, 2021 – Present

India

BOFA Bank of America

March 1, 2024 – May 1, 2026

Analyzed Business Requirement Documents (BRD) and functional specifications to identify test scenarios and design detailed test cases. Performed manual testing across banking modules including Account Management, Payments, Funds Transfer, and Transaction History. Designed and implemented Selenium WebDriver automation scripts using Java, following the Page Object Model (POM) for scalable test automation. Developed BDD test scenarios with Cucumber (Gherkin syntax) to enhance collaboration between QA, Development, and Business teams. Executed and maintained automated regression test suites for smoke, sanity, and functional testing across multiple releases. Conducted API testing using Postman, validating request/response payloads, headers, status codes, and authentication mechanisms. Participated in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to ensure continuous delivery and quality. Logged, tracked, and managed defects using JIRA, coordinating with developers for issue resolution, retesting, and regression validation. Integrated automated test scripts with Jenkins for continuous integration and scheduled execution after each build deployment. Performed database validation using SQL queries to ensure data integrity for transactions and account operations. Prepared test summary reports, ensured test deliverables met quality standards, and supported User Acceptance Testing (UAT) activities.

Raffles Medical Group

May 1, 2022 – February 1, 2024

Analyzed business and functional requirements to define test objectives and ensure comprehensive coverage for safety and performance modules. Prepared test plans and strategies, outlining testing approach, resources, and timelines for end-to-end validation. Designed and executed manual test cases for process validation, compliance monitoring, and performance verification. Developed and maintained a hybrid data-driven automation framework using Java, Selenium WebDriver, and TestNG, creating reusable, modular scripts for web-based safety dashboards and control panels. Performed regression, functional, smoke, and integration testing across multiple software releases. Managed version control using Git, handling branching, merging, and repository maintenance for test scripts. Logged, tracked, and coordinated defect resolution through JIRA, ensuring timely root cause analysis and closure. Conducted cross-browser and compatibility testing to ensure consistent system behavior across multiple platforms. Managed and validated test data for various environments to ensure realistic test simulations. Implemented continuous improvement measures to enhance automation efficiency and expand test coverage. Generated daily, weekly, and release test reports for stakeholders and management review. Collaborated with business analysts and process safety teams to align testing objectives with safety and compliance goals. Executed sanity and smoke tests to verify build stability before detailed test cycles. Delivered knowledge transfer sessions on automation frameworks, Git best practices, and QA methodologies for team upskilling.

Wayfair

March 1, 2021 – April 1, 2022

Analyzed user stories and acceptance criteria to prepare detailed test scenarios and test cases for Product Listing, Search & Filter, Cart, Checkout, Payment, and Order Management modules. Performed end-to-end functional testing covering product selection, cart updates, address management, payment processing, and order confirmation workflows. Validated price calculations including discounts, promo codes, shipping charges, and tax computations during checkout. Conducted regression testing for every sprint release to ensure stability of existing features. Performed cross-browser testing (Chrome, Edge, Firefox) to validate UI consistency and application behavior. Verified order lifecycle flow (Order Placed → Packed → Shipped → Delivered → Returned) through UI and backend validation. Logged, tracked, and retested defects using JIRA, ensuring proper severity and priority assignment. Participated in Sprint Planning, Daily Stand-ups, Backlog Grooming, and Retrospective meetings in Agile environment. Coordinated with developers and business analysts to clarify requirements and validate bug fixes before closure. Performed API testing using Postman to validate product, cart, order, and payment service endpoints. Verified REST API responses, JSON payload structure, authentication tokens, and HTTP status codes. Executed positive and negative API test scenarios to validate error handling and data validation rules. Created and maintained Postman collections for regression execution of critical APIs. Executed SQL queries to validate customer, order, inventory, and transaction data in backend tables. Performed data validation between UI and database to ensure accuracy of pricing, stock availability, and order status updates. Used joins and aggregate queries to validate sales reports and transactional data consistency. Supported UAT testing and production deployment verification to ensure business continuity.